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People do not just want social distancing on trains and hand sanitizers. They want control — and they want it every step of the way.
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The initiative also includes the recent deployment of Mercury, a new communications platform that enables location-specific, targeted content to be sent to screens outside and in stations.
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Will also be looking at developing a wayfinding technology pilot that will help customers better navigate the system using data sent directly to a phone or tablet.
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Each station will feature a newly designed passenger waiting shelter, an integrated wayfinding kiosk, and/or digital totem.
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The contractor has provided Transit Store Operations and Bus Stop Maintenance services for the past 30 years.
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Work will include improvements to the signaling, tracks, and the overhead wires that deliver electricity to trains.
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The signs will be developed and finalized as part of a Mental Health Awareness Symposium to be hosted by Metra in September to coincide with National Suicide Awareness Month.
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A new engagement, this will see FCV work with Sound Transit to transform the way they serve their riders' needs online and across channels.
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The countdown clocks were developed in part to address concerns about the overall accessibility of MTA’s Bus Time system, which sends wait-time information to riders via text message, a QR code scan, or over a web site.
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The three-tiered project will include redesigning the information for more than 2,000 stops throughout the Greater RIchmond Transit Company's service area.
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