METRO Magazine Logo
MenuMENU
SearchSEARCH
Enter keywords to search across all content
Newsby StaffFebruary 27, 2009

ABC launches support program, graphics services

Company also has exclusive training programs coming up in 2009 at both their Florida and California locations.

Read More →
Newsby StaffFebruary 12, 2009

Long Island rail boasts high satisfaction numbers

Results based on a survey of more than 9,000 peak and off-peak customers. Eighty-nine percent said they were satisfied with the overall quality of service provided by the LIRR.

Read More →
Newsby StaffFebruary 11, 2009

Record Metro-North ridership, satisfaction numbers

In all, MNR provided 84,220,427 trips last year with 83,554,482 rides taken aboard its trains, representing a 3.9 percent increase compared to 2007, and includes ridership on the railroad's ferries and buses, which reached 665,945 in 2008, a one-year increase of 9 percent.

Read More →
Ad Loading...
ArticlesDecember 1, 2008

Over the Road: Searching for Good Customer Service

With bus travel, the primary impression of a trip is typically related to driver performance. Having a good attitude and sharing information on board are some of the best ways to build positive passenger relationships.

Read More →