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Offering includes a sponsorship program, which will provide partners with marketing rights and benefits, such as signage and advertising in commuter rail stations, railcars and ferry facilities; corporate presence on commuter rail system maps and schedules; control of a Wi-Fi landing page; links on the MBTA website; and intellectual property rights.
Read More →The “Courtesy Counts” campaign uses signs with images of various animals and a light, humorous tone to impart messages about transit etiquette. A group of pigs reminds riders not to hog a seat, especially from an elderly or disabled person, and a cast of crabs reminds them to be nice to operators.
Read More →Hundreds of surveyed riders that had been polled the day before the signs were installed were more optimistic about how long trains would take to arrive and seemed to be more satisfied with the train’s performance. The survey is part of a larger effort to gather customer experience data.
Read More →In just less than three months, over 100,000 tickets have been purchased by more than 35,000 unique users using the ‘mTicket’ smartphone app.
Read More →As part of a $13 billion, statewide capital plan over the next decade, the Massachusetts Department of Transportation Board agreed to renew passenger rail service from Boston to Cape Cod with close to $27 million in funds.
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Agencies are looking beyond conventional ads and tapping new technology, such as virtual grocery stores, regenerative braking and Groupon, to bring in more funds.
Read More →Agency discovered that he had worked a graveyard shift at another job before coming to work on the morning of the crash. The operator was going to receive a safety award from the MBTA.
Read More →Customers can now purchase and display rail tickets and passes using the MBTA mTicket app for iPhone and Android. The tickets are displayed on the phone’s screen as an encrypted barcode and as a human-readable ticket. Partnered with Masabi U.S. Ltd.
Read More →Implemented a front-door-only boarding policy, added surveillance cameras and stationed more officers near automatic fare collection to deter fare evasion and crime. The measures have proven successful so far, agency officials said.
Read More →Worth a combined value of approximately $220 million, the contracts will be executed at Alstom’s rolling stock manufacturing facility in Hornell, N.Y. Both projects are scheduled to begin immediately.
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