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Provides statistics and performance data to the public for the first time. Responding to the results of its first survey, which includes requests for improvement in on-time performance and handling of service disruptions, the agency plans to invest $217 million in rail infrastructure enhancements and explore new fare collection technology.
Read More →After a NJ Transit bus was found idling at Manhattan's Port Authority Bus Terminal on Thursday for nearly five hours with its driver dead inside, the two agencies plan to examine their coordination procedures.
Read More →Customers rated their overall satisfaction with the service as “acceptable” or “satisfactory,” with a score of 5.2. Approximately 67 percent said they would recommend NJ Transit to a friend or relative, and 63 percent choose to use NJ Transit, even though they have a personal vehicle available.
Read More →Through this initiative, called "Text Tips" or "Text Against Terror," customers will be able to report suspicious activity, packages or vehicles around NJ Transit facilities or onboard the system by sending a text message to agency's police department.
Read More →Valued at about $12 million, the contract also includes draft gears and bench test equipment. Wabtec expects to start deliveries later this year.
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Despite the quick decline of high-speed rail projects and a $4 billion dip compared to 2010, this year's Top Rail Projects survey features four new projects, including Honolulu's $5.3 billion light rail project. The Toronto Transit Commission again tops this year's list, with Canadian projects, overall, putting together a strong showing.
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The New Jersey Transit Police Department maintained close communication with the New Jersey Office of Homeland Security and Preparedness; the FBI; and agencies at the municipal, county, state and federal levels.
Read More →The agency authorized a $17.2M contract for the purchase of the 30-foot transit buses to replace some of the agency’s older buses. They will be the first low-floor buses to run in the state.
Read More →The agency paid out almost $3.6 million in unused vacation pay to 722 current and retired employees, plus paid sick time cash-outs for 1,743 last year.
Read More →A system of metrics is currently in development to provide a baseline for measuring NJ Transit’s performance in the areas of customer service, safety and security, financial health and service accountability. Executive director James Weinstein asked for help from riders, by participating in the first customer survey in April.
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