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Newsby StaffNovember 11, 2009

DART customers report high satisfaction

Survey of more than 5,500 customers was conducted in August and has a margin of error of +/- 1.3 percent.

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Newsby StaffNovember 4, 2009

Megabus.com survey: Bus travel saves money

Company also serves its four millionth customer.

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Newsby StaffSeptember 18, 2009

Survey: L.A. Metro riders mostly satisfied

The latest on-board survey, conducted in June 2009, increases the number of satisfied riders by two percent compared with the last survey, which was conducted in the spring of 2008.

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Newsby StaffFebruary 12, 2009

Long Island rail boasts high satisfaction numbers

Results based on a survey of more than 9,000 peak and off-peak customers. Eighty-nine percent said they were satisfied with the overall quality of service provided by the LIRR.

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Newsby StaffFebruary 11, 2009

Record Metro-North ridership, satisfaction numbers

In all, MNR provided 84,220,427 trips last year with 83,554,482 rides taken aboard its trains, representing a 3.9 percent increase compared to 2007, and includes ridership on the railroad's ferries and buses, which reached 665,945 in 2008, a one-year increase of 9 percent.

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