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ArticlesSeptember 22, 2011

‘Differently-abled’ riders require alternative travel training levels

Terry Moakley is past-president of the Association of Travel Instruction, www.travelinstruction.org. He is also a member of the United Spinal Association’s board of directors and currently chairs its VetsFirst Committee.

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Newsby StaffSeptember 21, 2011

Tectrans named one of America’s fastest growing companies

Company is the largest public transportation firm on the list.

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Newsby StaffSeptember 21, 2011

Las Vegas paratransit to keep pass, increase fees

The fee will change from a variable charge based on time of day and distance traveled to a flat fare. A plan to eliminate monthly passes to save money was thwarted by a public outcry.

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Newsby StaffSeptember 21, 2011

D.C. paratransit drivers protest work shifts

Claim work shifts are too long and endanger their lives and their customers by causing driver fatigue. Union also says the contractor evaded a federal law limiting the number of hours that commercial vehicle operators can drive in a certain period, based on number of vehicle seats.

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Newsby StaffAugust 17, 2011

Canada improves accessibility standards

The update reflects the evolution of services offered to travelers with a disability since the original Code was issued in 1998.

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Newsby StaffAugust 17, 2011

D.C. paratransit restrictions slow growth

MetroAccess has stopped seeing double-digit percentages of ridership growth after increasing fares and tightening eligibility requirements. Some say the policy changes are too restrictive and are hurting riders.

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Newsby StaffAugust 17, 2011

N.Y. paratransit rider complaints rise with service cuts

Staten Island-based Access-A-Ride customers' issues include being stranded at their destinations and difficulty in scheduling with the customer service department. The service recently implemented a number of cost-cutting measures.

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Newsby StaffAugust 17, 2011

Chicago area seniors, disabled to get cab ride discounts

City of Des Plaines residents who are either 65 or older or have a disability may be eligible for a new Subsidized Taxicab Voucher Program that will provide a discount of $3 on cab rides.

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Newsby StaffAugust 17, 2011

Complaints double for Honolulu’s accessible van service

Nearly one-quarter of the service’s fleet was taken out of service due to an electrical problem, causing delays for customers. Riders also complain about reservation wait time. In response, the city bought 38 new vehicles and hired three more reservationists.

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Newsby StaffAugust 17, 2011

Tectrans to service Calif. paratransit program

Orange Elderly Services selected the company to provide contracted transportation services for the Senior Mobility Program in the City of Orange, Calif. Operations began in July.

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