
Terry Moakley is past-president of the Association of Travel Instruction, www.travelinstruction.org. He is also a member of the United Spinal Association’s board of directors and currently chairs its VetsFirst Committee.
Read More →Company is the largest public transportation firm on the list.
Read More →The fee will change from a variable charge based on time of day and distance traveled to a flat fare. A plan to eliminate monthly passes to save money was thwarted by a public outcry.
Read More →Claim work shifts are too long and endanger their lives and their customers by causing driver fatigue. Union also says the contractor evaded a federal law limiting the number of hours that commercial vehicle operators can drive in a certain period, based on number of vehicle seats.
Read More →The update reflects the evolution of services offered to travelers with a disability since the original Code was issued in 1998.
Read More →MetroAccess has stopped seeing double-digit percentages of ridership growth after increasing fares and tightening eligibility requirements. Some say the policy changes are too restrictive and are hurting riders.
Read More →Staten Island-based Access-A-Ride customers' issues include being stranded at their destinations and difficulty in scheduling with the customer service department. The service recently implemented a number of cost-cutting measures.
Read More →City of Des Plaines residents who are either 65 or older or have a disability may be eligible for a new Subsidized Taxicab Voucher Program that will provide a discount of $3 on cab rides.
Read More →Nearly one-quarter of the service’s fleet was taken out of service due to an electrical problem, causing delays for customers. Riders also complain about reservation wait time. In response, the city bought 38 new vehicles and hired three more reservationists.
Read More →Orange Elderly Services selected the company to provide contracted transportation services for the Senior Mobility Program in the City of Orange, Calif. Operations began in July.
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