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Learn how technology is moving beyond passive recording to become an active operational tool.
Read More →On a recent episode of METROspectives, METRO Magazine’s Executive Editor Alex Roman sat down with Ana-Maria Tomlinson, Director of Strategic & Cross-Sector Programs at the CSA Group, to explore a bold initiative aimed at addressing those challenges: the development of a National Code for Transit and Passenger Rail Systems in Canada.
Read More →During a safety blitz, Metra employees will visit one of the railroad’s 243 stations during the morning rush hour, distributing educational materials on train and grade-crossing safety, answering questions, and listening to riders’ safety concerns.
Read More →Operated in partnership with Tech Valley Security, trained CDTA Ambassadors will be on select routes and will rotate throughout CDTA’s route network. Their presence is intended to provide customers with an approachable, visible resource focused on assistance and engagement.
Read More →Customers have always been able to report concerns through the CATS Customer Service line or the “Report a Problem to CATS” feature in the CATS-Pass mobile app; however, CATS has also integrated a Text-a-Tip line, giving riders multiple, easy-to-use channels to get support.
Read More →The 2026 Disaster Response Guide is officially underway, and we’re now opening a Call for Insights and Experts.
Read More →The agency opens its text message safety reporting system to buses, enabling discreet, non-urgent reports across Montreal’s entire transit network.
Read More →The audit found multiple safety compliance failures at the Charlotte agency, citing elevated assault risks and ordering corrective action within 30 days.
Read More →While their comprehensive analysis of bus stops focused on Massachusetts, the researchers are excited about the generalizability of the findings and application to other locations.
Read More →The pilot also includes new in-vehicle displays designed to reduce blind spots and improve operator visibility.
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