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Newsby StaffSeptember 28, 2017

IMG partners with int'l tour group for customer service training

The ITMI training will help build brand recognition, increase driver morale and retention, and give tips for handling the challenges on the road and long-distance travel.

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Newsby StaffSeptember 26, 2017

Las Vegas RTC bus hits the road to get public opinion on future transit plans

The air-conditioned bus includes a kids zone play area, seating, and countertops to accommodate iPad workstations for residents to take a short survey (in English and Spanish) and two wide-screen monitors for presentations.

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Newsby StaffSeptember 14, 2017

Amtrak campaign touts benefits of train over air, car travel

The marketing campaign, "Break the Travel Quo," showcases clever videos that depict some of the most prevalent pain points of modern day travel.

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Newsby StaffJuly 19, 2017

Metra to install suicide prevention signs

The signs will be developed and finalized as part of a Mental Health Awareness Symposium to be hosted by Metra in September to coincide with National Suicide Awareness Month.

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Newsby StaffJuly 14, 2017

MBTA launches PSA campaign using full-motion GIFs

These PSAs aim to promote rider etiquette and safety awareness in a new, engaging way.

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ArticlesJuly 10, 2017

Stout's Transportation: Forward Thinking and a Passion to 'Be the Best'

With family roots in the school bus business, the Trenton, N.J.-based ground transportation company’s philosophy focuses on its customers, employees, and offering fleet diversity.

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Newsby StaffJune 14, 2017

Transport for London taps artificial intelligence to 'chat' with customers

The 'TravelBot' tool, which is powered by AI, can "chat" with customers using Messenger and instantly tell them when their bus is due to arrive, as well as provide service updates and Tube maps.

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Newsby StaffJune 13, 2017

Madrid launches campaign to prevent 'manspreading' on transit system

Madrid officials announced that new signs would go up in its city buses, depicting a seated figure whose open legs are partially blocking the seats next to him. Next to the figure is a large red “X.” Similar signs are expected to appear on the city’s Metro system as well.

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Videosby StaffApril 24, 2017

A Day in the Life of a TriMet Bus Operator

Dave McKinnon was a TriMet rider for nine months before he applied for the job as a bus operator. "Being a part of somebody else's life is a big part of this job," he says.

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Newsby StaffApril 10, 2017

Rising cost of Minn. paratransit could threaten other transit services

The Metropolitan Council, which operates the service, expects the number of rides will climb to 2.9 million by 2020, about double what it was in 2010.

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