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One of the most significant monthly increases occurred in May 2025, when ridership jumped 17%, resulting in 1,059,356 rides compared to 908,008 in May 2024.
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Maryland’s Customer Experience Plan outlines systemwide upgrades shaped by rider feedback to enhance transit reliability and experience.
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The agency board adopted the $3.16B operating and $1.7B capital budgets, supporting transit upgrades, workforce, and access for seniors and rural riders.
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The authority has conducted its quarterly Customer Satisfaction Survey since 2023, requesting feedback from riders on safety, cleanliness, reliability, and other key performance indicators.
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The high-capacity zero-emission buses were celebrated at Driving Hawai‘i Forward, a landmark event at Honolulu Harbor’s Pier 29, which brought together all four counties to showcase the statewide commitment to safe, efficient, and dependable public transportation.
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Halfway through 2025, the MTA is on track to install barriers at more than 100 subway stations by the end of the year.
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Secretary Sean Duffy outlined the infrastructure agenda, signed the Texas deal, and urged states to accelerate project delivery under NEPA.
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Overall, system ridership experienced a slight decline of 6% compared to 2024 June ridership, better than initially anticipated at the start of the month, due to the increase in federal law enforcement activity across Los Angeles County.
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New language pins help TransLink staff assist riders in 40+ languages, improving accessibility across the transit system.
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New electric buses, pilot route expansions, and paratransit reforms signal Pace’s push for sustainable, inclusive transit.
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