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I will be touching on the importance of proper documentation with regard to the basic skills performance of the student bus operator on the training bus.
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Solid policies — whether for employees or riders — are the backbone of any transportation agency’s operations.
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A final day should mean exactly that, the end — no more — learning opportunities that had been available no longer exist. The clock has run out. Hopefully, there is a final day designated for trainees at your agency, a time where you draw the line and make a decision, because, as we all know, not everyone can operate a bus. For the trainee, the final day is the most pressure-packed day they will spend on the training bus. Any student entering their final day should be well-prepared and fully aware of what they are faced with, as all of the requirements should have been clearly covered as part of their first day orientation. Remember, no surprises!
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Going hand in hand with a standardized curriculum should be a standardized way of documenting student performance. When putting pen to paper, be sure an instructor’s documentation can be clearly understood by others who may need to refer back to it at a future date. Proper documentation is critical in the case of a student operator who may attempt to dispute a dismissal and may want to protest and pursue some type of legal options to challenge an instructor’s final evaluation.
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