As an innovative transit agency, COTA researches and embraces diverse ideas and mobility technologies that allow it to advance its services and deliver new benefits to the community.
COTA
2 min to read
As an innovative transit agency, COTA researches and embraces diverse ideas and mobility technologies that allow it to advance its services and deliver new benefits to the community.
COTA
The COTA Board of Trustees passed a resolution to adopt the “Moving Every Life Forward” COTA Strategic Plan 2019-2024, which provides the path COTA will take to enhance its services for all residents in central Ohio over the next five years and beyond.
The plan was a result of collaborative research, interviews, and discussions with hundreds of individuals, community organizations, peer transit agencies, and COTA Board members and employees, delivering a diverse and innovative set of ideas to serve as the basis for transforming and advancing mobility in the region.
Ad Loading...
As an innovative transit agency, COTA researches and embraces diverse ideas and mobility technologies that allow it to advance its services and deliver new benefits to the community.
“COTA is an integral part of the social and economic well-being of the Central Ohio region, and with this plan, developed jointly with our employees’ involvement and input from community leaders, COTA is poised to focus our energy and priorities on providing services to move people to prosperity as our community grows and grapples with the implications for the need of additional mobility options,” said Joanna M. Pinkerton, COTA president and CEO.
At the center of COTA’s Strategic Plan 2019-2024 is a commitment to Equity, Diversity, and Inclusion, which is of core importance to the organization. By embracing diverse and inclusive ideas, COTA will drive creativity, innovation and engagement across the organization, developing a stronger and more effective workforce and more comprehensive services to meet the needs of COTA’s customers.
In addition to a new vision of Moving Every Life Forward in Central Ohio, the plan also includes four Guiding Principles that link directly to that equity, diversity, and inclusion, and drive the initiatives that will make the plan a reality:
Improve the Customer Experience: to serve current and future customers and deliver an experience that is easy to use, reliable and convenient.
Provide Mobility Options: to enhance service delivery to customers through partnerships with innovative organizations.
Prioritize the Use of Data and Analytics: to make better decisions, enhance services, and enhance safety.
Achieve Organizational Excellence: to make COTA employees focused, collaborative, and innovative.
Erin Hockman will officially assume the role on May 7, as current CEO Amanda Wanke departs to take a leadership position with Metro Transit in the Twin Cities.
The survey showed that commute trips still make up the majority of ridership, with most riders boarding 2 to 3 days a week, reflecting hybrid work schedules. Two-thirds of Caltrain riders have access to a car, while 37% of Caltrain riders are considered low-income.
The plan outlines strategies to protect transit infrastructure from extreme weather, prioritize critical investments, and improve system reliability as climate risks intensify.
In this edition, we cover recent appointments and announcements at MCTS, Voith, and more, showcasing the individuals helping to shape the future of transportation.
Advances in data and analytics are giving transit agencies new opportunities to refine maintenance practices, improve efficiency and make more informed decisions about asset performance.
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.
