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The Guiding Star Mentor Program connects experienced operators with new employees to support onboarding, retention, and long-term career growth.
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How stress, unresolved trauma, and chronic burnout can impact operator performance—and the steps agencies can take to improve safety and well-being.
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Together, the City of Toronto and the TTC strongly condemn any act of violence, harassment, or abuse against transit workers and make safety and well-being a top priority.
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Data from the U.S. Bureau of Labor Statistics underscores this two-fold challenge. By 2033, the country is projected to see 1.9 million job openings in transportation and material-moving occupations, a figure higher than the average across all industries.
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The campaign introduces a suite of digital tools designed to help agencies fill operational gaps, streamline training, and enhance retention as the industry faces a shrinking pool of experienced personnel.
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Today, fresh data paints an even bleaker picture. Here, I’ll explain the repercussions behind the accelerating statistics that threatens essential transport services on both sides of the Atlantic.
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The Blueprint serves as a foundational guide for the use of technology across the country that will improve the safety, efficiency, and resiliency of our transportation and infrastructure.
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Preliminary analysis of agency responses shows more than two-thirds of transit agencies determined that strategies are necessary to reduce the risk related to assaults on transit workers, and these agencies are working to roll out a variety of mitigation measures.
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Kelly Dunham joined BATA in 2009 as the human resources manager and also served as the transit agency’s director, human resources and operations, before earning the role of BATA’s executive director in 2016, and has been successfully leading the organization for the last eight years.
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A culturally diverse transit workforce brings a deeper understanding of the communities being served, an ability to overcome language barriers, and a greater sense of comfort for passengers who share cultural backgrounds with transit personnel.
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