METRO Magazine Logo
MenuMENU
SearchSEARCH

MTA Restores 24-Hour Subway Service

The subway system was closed overnight for the first time in the agency’s 116 years in May 2020, to allow the MTA to undertake an unprecedented cleaning regimen to protect employees and customers from COVID-19.

by METRO Staff
May 18, 2021
MTA Restores 24-Hour Subway Service

The unprecedented cleaning regimen on subways, buses, paratransit, and commuter rails will continue.

Credit:

MTA

3 min to read


New York’s Metropolitan Transportation Authority (MTA) re-launched 24-hour subway service on Monday as the state continues its economic and social reopening.

The subway system was closed overnight for the first time in the agency’s 116 years in May 2020, to allow the MTA to undertake an unprecedented cleaning regimen to protect employees and customers from COVID-19. When it began, the closure covered 1 a.m. to 5 a.m.; on February 15 Gov. Cuomo announced a partial resumption of overnight service, reducing the overnight closure in half, from 2 a.m. to 4 a.m.  

Ad Loading...

The resumption of overnight subway service comes as subway ridership is trending upward toward a recovery. On Friday, March 12 subway ridership hit the 1.9 million mark for the first time since the onset of the COVID-19 pandemic a year ago. On April 9, subway ridership surpassed the two million mark, and on May 10 surpassed the 2.2 million riders, a new single-day record.  The news comes on the heels of the MTA's multifaceted communications and marketing #TaketheTrain and #TaketheBus campaigns aimed at bringing customers back to the system.  

“The subway returning to 24-hour service is a signal that we are closer than we have ever been to normal life,” said Sarah Feinberg, interim president of NYC Transit. “We would not be at this point without the sacrifice and dedication of the whole NYC Transit team. It is thanks to their heroic effort throughout this pandemic — coming into work, moving essential workers, keeping the system as clean as it has ever been — that we can return New York City to the city that never sleeps.”  

Prior to the pandemic, average weekday ridership totals on subways routinely exceeded 5.5 million. That figure fell by more than 90% to a low of roughly 300,000 daily trips last April as the number of COVID-19 cases peaked in the New York City area. The low point of bus ridership was 278,067 on April 12, 2020. Average weekday ridership in April 2020 was 463,763. MTA employees continued to provide service for the frontline healthcare professionals and other essential workers who needed to get to work during some of the most troubling days in New York City history.

The unprecedented cleaning regimen on subways, buses, paratransit, and commuter rails will continue. Stations will be disinfected at least twice daily and rolling stock at least once daily. Since the May 6 closure a year ago the MTA has piloted disinfecting methods such as ultraviolet light, antimicrobial sprays which will allow the disinfecting to remain at high levels. Masks are still required while riding mass transit; mask compliance on subways and buses has been nearly universal with 98% compliance on subways and 99% on buses.  

In an effort to get New York fully vaccinated and reopened, under the leadership of Gov. Cuomo, the MTA partnered with SOMOS Community Care, Northwell Health, and Westchester Medical Center on eight pop-up vaccination sites throughout its operating region. Customers and MTA employees can get vaccinated at the sites. Anyone who received the vaccine at these pop-up locations received either a free seven-day MetroCard or free round-trip Long Island Rail Road or Metro-North ticket.  

Ad Loading...

The effort to help get every New Yorker vaccinated comes as the MTA gets its workforce vaccinated. The MTA has stood up employee vaccination sites throughout its region. More than 30,000 employees have received at least their first dose of the vaccine.   

The MTA will also continue to protect its employees and customers with personal protective equipment. So far, the MTA has acquired nearly 27 million masks to date. In addition to the over eight million masks available for customers, the authority has also made available 750,000 2-oz. bottles of hand sanitizer. Additionally, the MTA has distributed to its workforce 18.7 million masks, 20.3 million pairs of gloves, 122,000 gallons of hand sanitizer, 260,000 7-oz., and 2-oz. bottles of hand sanitizer, 13.7 million individual sanitizing cleaning wipes, 277,000 gallons of cleaning solution, and 18,000 face shields.

More Management

Conduent and Modaxo logos
Technologyby StaffMay 22, 2026

Modaxo Acquires Conduent Public Transit Business in $164M Deal

The sale has a purchase price of $164 million. The companies expect the transaction to close before the end of 2026, subject to customary conditions and regulatory approvals.

Read More →
MTA Metro-North Railroad railcar up close
Railby StaffMay 22, 2026

New York MTA Issues RFP for 252 Metro-North Passenger Cars

The competitive RFP includes an option to purchase an additional 377 cars, reserved for future expansions of the Metro-North service area. 

Read More →

KCATA, RideKC Set to Resume Bus Fares

Beginning May 26, riders will be able to download the RideKCGO mobile app, set up their account, and add funds to pay for rides with a tap.

Read More →
An Amtrak Acela train at New York Penn Station
Railby StaffMay 21, 2026

Penn Transformation Partners Named as Master Developer Team for New York Penn Station Renovation

The team of Halmar and Skanska will build a brand-new station that will provide daily commuters and tourists with a more seamless travel experience through a vibrant gateway into America’s largest city, said Amtrak.

Read More →
Richard Andreski, Maggie Adams, and Lilia Montoya
Managementby StaffMay 21, 2026

People Movement: Montoya to Lead Delaware, Andreski Extended in Fort Worth, and More

In this edition, we cover recent appointments and announcements at Trinity Metro, SilverRide, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
Ad Loading...
A red, white, and blue graphic with an image of a rail line in NYC and text reading "Surface Transportation Bill Moves Forward."
Managementby Elora HaynesMay 21, 2026

T&I Committee Approves BUILD America 250 Act With Key Motorcoach Provisions, Transit Investments

A bipartisan transportation package moving through Congress could redefine how the U.S. funds highways, transit, and motorcoach travel, while igniting new fights over electrification, regulation, and federal priorities.

Read More →
Managementby StaffMay 21, 2026

California's OCTA Proposes 2026-27 Balanced Budget to Advance Transportation

The proposed budget, totaling approximately $2 billion, advances key transportation initiatives while ensuring all services, programs, and projects can be delivered to residents not only next year but well into the future.

Read More →
The cover of the ABAF's Motorcoach Census 2025
Motorcoachby StaffMay 20, 2026

ABA Foundation’s 2025 Motorcoach Census Highlights Industry Growth, 77K Jobs

Conducted annually by Tourism Economics, the study found that 1,769 companies operating 49,543 motorcoaches are based in the US, while 122 companies operating 1,425 motorcoaches are located in Canada.

Read More →
Ad Loading...
strada360's CEO Steve Lassey
Managementby Alex RomanMay 20, 2026

Steve Lassey on Data, Delivery, and the Future of Projects

From breaking down data silos to preparing for AI-driven operations, strada360's CEO shares insights on how transit agencies can deliver more efficient, connected, and resilient systems in a rapidly evolving landscape.

Read More →