IndyGo Adopts 'Second Chance' Hiring Initiative
The new policy will help level the playing field for applicants who may be highly qualified but have had a criminal conviction, according to the agency.

IndyGo recognizes there is a stigma associated with a criminal record that has resulted in significant obstacles to obtain employment.
IndyGo
IndyGo adopted a Second Chance hiring initiative, intended to promote re-entry into the workforce and increase the pool of qualified applicants from which the agency can hire.
IndyGo recognizes there is a stigma associated with a criminal record that has resulted in significant obstacles to obtain employment. The new policy will help level the playing field for applicants who may be highly qualified but have had a criminal conviction, according to the agency.
Under this new policy, IndyGo will not make inquiries into an applicant’s criminal background until a conditional offer of employment has been made. If an applicant’s criminal background includes a conviction within the last seven years, the agency will conduct an individualized assessment of the situation.
“IndyGo’s service is all about opportunity — connecting riders to education, employment, and our community,” said IndyGo President/CEO Inez Evans. “This policy helps us to extend employment opportunities to even more qualified candidates and gives those with a criminal history a fair chance at employment.”
While IndyGo is committed to offering a second chance to otherwise qualified applicants who have a criminal background, there are exceptions to the rule. Applicants who have been convicted of felonies or misdemeanors for crimes against a child are not eligible for consideration under the new policy. The new policy does not apply to positions which a federal, state, or local law disqualifies an individual based on criminal background.
More Management

Bringing Austin’s First Light Rail System to Life
Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.
Read More →
ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail
The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.
Read More →
New Orleans RTA Names Augustine III as New CEO
In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.
Read More →
How Transit Agencies Are Using Free Rides to Improve Voting Access
Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Chicago, Charlotte Transit Agencies Expand Rider Support Programs
CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →
LA Metro Breaks Ground on Vermont BRT Project
The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.
Read More →