The Metropolitan Atlanta Rapid Transit Authority (MARTA) Police Department (MPD) ensured MARTA remained a secure system, showing a reduction in violent crimes in 2021, providing additional training and certification for officers, and partnering with social service organizations to improve the customer experience.

In 2021, MPD reported a 17% reduction in Part 1 crimes (violent and property crimes) compared to 2020, specifically a 32% reduction in robberies, and 20% reduction in aggravated assaults.

Additionally, the department boasted an almost 100% clearance rate for aggravated assault cases and an 87% clearance rate for robberies, meaning a criminal was arrested, charged, or turned over to the court system for prosecution.

In the past year, MARTA police officers responded to over 100,000 calls for service from customers using 851 or MARTA’s See&Say app. New technology such as handheld fare readers and RapidID monitors, along with new weapons, and upgrades to the Explosive Ordnance Disposal (EOD) robot helped officers handle crimes from fare evasion to a suspicious package.

Officers underwent advanced training in crisis intervention, de-escalation techniques, and implicit bias, further assisting them in navigating situations where emotions and stress levels are high.  

“These joint details are important community-style policing efforts that ensure people feel safe and that their property is secure whether they are riding MARTA or working and living near a rail station,” said Scott Kreher, MARTA police chief. “I truly believe there is no more noble profession that law enforcement and I am proud of the work our officers are doing during a challenging time as the pandemic enters its third year.”