Boston's MBTA Strikes Labor Agreements with Entire Workforce
The accomplishment, the first of its kind since 2009, was realized within 18 months of the Healey-Driscoll Administration taking office and under the leadership of MBTA GM Phillip Eng.

MBTA has taken a comprehensive approach focusing on recruitment, retention, skills training, and leadership development.
Photo: METRO Magazine
Boston’s Massachusetts Bay Transportation Authority (MBTA) reached a landmark achievement by successfully negotiating agreements with all 28 of its affiliated labor unions, representing 16 collective bargaining agreements.
The accomplishment, the first of its kind since 2009, was realized within 18 months of the Healey-Driscoll Administration taking office and under the leadership of MBTA GM Phillip Eng.
Key Highlights of the MBTA’s Labor Agreement
Key Highlights:
All agreements finalized within one year of negotiations, a significant improvement from previous multi-year processes.
Four-year terms for all 16 contracts, ensuring the longest period of labor stability since the 1980s.
Enhanced wages and incentives to boost recruitment and retention efforts.
Built upon the historic pension agreement with the Carmen's Union (March 2023) and similar agreement with the Transit Police Association (Fall 2023).
The final agreement, ratified with the MBTA Plumbers in June 2024, completes a series of contracts modeled after the August 2023 agreement with the Boston Carmen's Union, ATU Local 589.
These agreements address long-standing labor concerns and aim to stabilize and expand the MBTA workforce.
“The Healey-Driscoll Administration understood from the beginning that rebuilding our workforce was paramount to restoring the reliability of safe public transit. I’m thankful for the efforts across our organization that negotiated and settled these contracts with our labor partners in record time. These contracts provide a level of stability we haven’t seen in decades,” said Eng. “Union workers and the new hires we’re eager to bring on are on the frontline of providing reliable safe service for many communities. I’m so proud to stand side by side with the MBTA workforce.”
MBTA’s Workforce Development Initiatives
Workforce Development Initiatives taken on by the MBTA include:
Over 1,900 new hires since the beginning of the Healey-Driscoll Administration, including more than 1,600 in 2023 alone.
$20 million investment from a supplemental budget to support hiring efforts and the Local 589 Agreement.
Comprehensive approach focusing on recruitment, retention, skills training, and leadership development.
Restructuring of senior leadership and improvement of frontline teams, safety protocols, engineering, and planning.
More Management

What Transit-Oriented Development Means for the Future of Public Transportation
Once viewed primarily as transit operators, agencies are now leveraging land, partnerships, and long-term planning to boost ridership, expand housing, and strengthen communities.
Read More →
USDOT Announces $22 Million for Transit Innovation, Updates High-Speed Rail Rules
New federal transit funding will support safety, accessibility, and technology projects as updated rail regulations establish new noise standards for high-speed trains.
Read More →
Transportation Construction Coalition Unveils Infrastructure Case Studies Ahead of Federal Funding Deadline
The coalition noted the next surface transportation bill should provide sustained investment in highways and public transit to strengthen freight movement, improve safety, and support economic growth.
Read More →
People Movement: American Bus Association Extends Ferguson and More
METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
MBTA Rolls Out Pilot Programs to Cut Costs, Simplify Travel
Three new fare pilots — including unlimited two-hour transfers, reduced express bus fares, and free transit for eligible seniors — will launch this fall as Massachusetts extends popular commuter rail discounts through November.
Read More →
FTA Opens $610 Million Funding Opportunity for Bus Infrastructure Projects
The latest Notice of Funding Opportunity provides transit agencies with funding for bus facilities, fleet modernization, and low- and no-emission vehicles, with applications due September 21.
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Massachusetts Approves $530M to Strengthen MBTA Operations, Infrastructure
The funding package targets operating stability, capital improvements, and fare affordability, offering a model for agencies navigating long-term funding challenges.
Read More →
LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year
Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.
Read More →