METRO Magazine Logo
MenuMENU
SearchSEARCH

Acela exceeding expectations

Since its inaugural run on Dec. 11, 2000, performance and revenue numbers of Amtrak’s Acela Express have consistently improved, exceeding original expectations.

May 1, 2001
2 min to read


Since its inaugural run on Dec. 11, 2000, performance and revenue numbers of Amtrak’s Acela Express have consistently improved, exceeding original expectations. Ridership figures, on-time arrivals and revenue also steadily improved, prompting Amtrak to double the number of trains it runs between New York, Boston and Providence, R.I. In an effort to meet rising demands for leisure travel, Amtrak is also adding weekend service to all Acela Express routes. The changes were set to take effect April 29. Amtrak reported that Acela Express reached its destination on schedule 94% of the time in its first month of operation, based on the 15-minute allowance used by the airline industry. Since then, it has been on or ahead of schedule about 97% of the time. During a six-week stretch in January and February, the evening train from Boston arrived in New York ahead of schedule in 23 out of 30 trips. It is estimated that more than 82,000 passengers will have used the service by the end of April, and that number is expected to grow rapidly. Meanwhile, revenue estimates, which were about 8% ahead of projections through February, swelled to 10% better than what was originally expected. With officials saying that train ridership is reaching record proportions, Amtrak plans to continue adding trainsets to its Acela Express service. “We really need more trains in service before we can start drawing conclusions, but so far revenue has exceeded projections and ridership in pretty much where we expected it to be,” said Amtrak spokesman Rick Remington. Train manufacturers ALSTOM and Bombardier are contracted to produce and deliver a total of 20 trains to Amtrak, which will gradually integrate them into the service over the next year. Amtrak also began running its Acela Super Express, with fewer stops and shorter trip times, in March. Currently, Acela Express has two morning trips daily from Washington, D.C., to New York and two afternoon trips daily from New York to Washington. It also offers one morning trip and one afternoon trip from New York to Boston and one of each from Boston to New York. The schedule times also allow for one roundtrip daily between Washington and Boston. Acela Express has additional stops in Baltimore, Philadelphia, Providence and several other Northeastern cities. At speeds of up to 150 mph, the train makes the trip between Washington and New York in about 2 hours and 30 minutes, and it takes about 3 hours and 30 minutes between New York and Boston.

Topics:Rail
Subscribe to Our Newsletter

More Rail

A rendering of Trinity Metro's future station at the Medical Center
Rail•by Alex Roman•October 30, 2026

Trinity Metro Breaks Ground on $270M TEXRail Extension

The 2.1-mile extension will connect Fort Worth’s Medical District and Near Southside to downtown, surrounding communities, and Dallas-Fort Worth International Airport.

Read More →
Austin Light Rail rendering from UT perspective
Rail•by Alex Roman•October 30, 2026

Bringing Austin’s First Light Rail System to Life

Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.

Read More →
Two Metra locomotives on rail tracks.
Rail•by Alex Roman•October 29, 2026

Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail

The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.

Read More →
Ad Loading...
METRO Magazine graphic featuring railroad tracks and switches inside a dark tunnel with the headline “Amtrak Completes First Street Tunnel Upgrades, Restores Service.”
Rail•by Elora Haynes•October 29, 2026

Amtrak Completes First Street Tunnel Upgrades, Restores Service

The nine-day construction project included replacing aging track infrastructure and modernizing switch systems near Washington Union Station.

Read More →
FRA Invests $2.3B in Rail Projects Nationwide
Rail•by Alex Roman•October 28, 2026

FRA Announces $2.3B for Passenger, Freight Rail Projects Nationwide

The CRISI Grant Program funding will support rail infrastructure improvements, safety upgrades, and projects aimed at improving freight and passenger rail service across 45 states and Washington, D.C.

Read More →
A Caltrain electric railcar on the tracks
Rail•by Alex Roman•October 27, 2026

Caltrain’s Electrification Drives a New Era of Ridership Growth

The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.

Read More →
Ad Loading...
METRO Magazine graphic featuring a dark blue background with abstract curved lines and the headline “FTA Advances $164M Broward County Commuter Rail Project.”
Rail•by Staff and News Reports•October 26, 2026

FTA Advances $164M Broward County Commuter Rail Project

The proposed 10.5-mile commuter rail extension would connect Fort Lauderdale and Aventura, expanding passenger rail options in South Florida.

Read More →
An A line MTA subway car near the soon to be replaced signaling system.
Rail•by Staff and News Reports•October 23, 2026

New York MTA Launches Historic $1.9B Signal, Track Modernization Project

Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.

Read More →
The LA Metro San Fernando Valley light rail extension corridor
Rail•by Alex Roman•October 20, 2026

LA Metro Breaks Ground on East San Fernando Valley Light Rail Project

The 6.7-mile line will add 11 stations along Van Nuys Boulevard, expand access to jobs and regional transit connections, and support Metro’s broader efforts to improve mobility as rail ridership grows.

Read More →
Ad Loading...
New Standard Helps Transit Agencies Address Climate Risks
Security and Safety•by Alex Roman•October 19, 2026

CSA Group Releases Climate Resilience Standard for Transit, Passenger Rail

Developed with support from the Standards Council of Canada, CSA D700 guides assessing climate-related risks and planning adaptation measures for transit and passenger rail systems.

Read More →