METRO Magazine Logo
MenuMENU
SearchSEARCH

‘Creeps’ campaign spurs protest in Vancouver, B.C.

A General Motors Canada advertising campaign in Vancouver, Canada, that bashes transit buses and their passengers was scrapped after complaints whistled in from all directions.

April 1, 2003
2 min to read


A General Motors Canada advertising campaign in Vancouver, Canada, that bashes transit buses and their passengers was scrapped after complaints whistled in from all directions. The ads, which were published in late March in a Vancouver alternative weekly newspaper called Georgia Straight and some campus newspapers, portrayed transit buses as catering to “creeps and weirdos.” The point of the ads was to offer the Chevrolet Cavalier and Pontiac Sunfire as affordable alternatives to transit buses. After complaints by numerous transit proponents, however, officials at General Motors Canada pulled the ads and apologized for their “inappropriate nature.” Stew Low, GM’s director of public relations, said the ads were supposed to be humorous but admitted in a Toronto Star interview that they were “disrespectful to individuals who utilize and operate public transit.” Some of the ads showed transit buses with destination signs that said “creeps & weirdos” and “wet dog smell.” Other ads suggested that riding the bus exposed passengers to “hours of hell” and “bacterial stew.” The ads were produced by MacLaren McCann Canada Inc. for GM and the Chevrolet Oldsmobile Dealers of British Columbia. Officials at the Greater Vancouver Transportation Authority (TransLink) registered strong objections to the ads. In a letter to Michael Grimaldi, president of General Motors Canada, Doug McCallum, chair of TransLink’s board, said the advertising campaign is “harmful to the efforts of TransLink and all other groups who promote environmentally responsible alternatives to single-occupant vehicle use.” Ken Hardie, TransLink’s communications manager, said he was “underwhelmed” by GM’s response. “They said, ‘If people were offended, we’re sorry.’ Well, people were offended.” Hardie said it was GM’s second attack on transit buses. In 1999, an ad campaign that used the phrase “The Bus Sucks” appeared in a promotion for the Cavalier, said Hardie, who added that the anti-bus campaigns target college students and are timed for graduation. Other transit advocates who lodged complaints against GM were the Amalgamated Transit Union, the Motor Carrier Passenger Council of Canada, the Canadian Urban Transit Association and Better Environmentally Sound Transportation.

Topics:Management
Subscribe to Our Newsletter

More Management

Railby StaffFebruary 2, 2026

Chicago Region Transit Ridership Grows in 2025

The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.

Read More →
New Mobilityby StaffJanuary 30, 2026

Chicago's Pace Expands VanGo Mobility Program

The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.

Read More →
A blue and white graphic with text reading "Foothill Gold Line: Design Contract Award & 2026 Board Leadership."
Managementby StaffJanuary 30, 2026

Foothill Gold Line Board Awards Claremont Extension Design Contract to Parsons, Maintains Board Leadership for 2026

Parsons wins the $60M Claremont Extension design contract as the Foothill Gold Line board reaffirms leadership during a pivotal project phase.

Read More →
Ad Loading...
Technologyby StaffJanuary 29, 2026

Houston METRO Introduces RideMETRO Fare System

The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.

Read More →
Managementby StaffJanuary 29, 2026

Valley Metro Sees Strong Ridership Growth in 2025

The agency ranked top five among mid-sized U.S. transit systems, defined as agencies with 15 million to 50 million annual trips.

Read More →
A b2x rewards logo and graphic reading "Read. Learn. Earn."
Managementby StaffJanuary 29, 2026

Bobit Business Media Launches B2X Rewards to Engage Transit Industry Professionals

The new program rewards B2B audience readers for engaging with trusted content and suppliers, earning them points toward events, travel, and more.

Read More →
Ad Loading...
Busby StaffJanuary 29, 2026

Subway Customer Satisfaction Reaches Record High, New York MTA Says

The subway system saw increases across all key metrics, with 62% of subway riders reporting they feel satisfied with the system overall.

Read More →
Busby StaffJanuary 28, 2026

New Orleans RTA Reaches Agreement with ATU

The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.

Read More →
Managementby StaffJanuary 27, 2026

Keolis Retains Virginia Railway Express Contract

The new contract for Keolis and VRE will commence in July 2026, with the potential to expand to 15 years.

Read More →
Ad Loading...
Busby StaffJanuary 27, 2026

California's OCTA Advances 2026 Initiatives Centered on Balance and Sustainability

The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.

Read More →