GM Survey: Transit Systems Hobbled by Drop in State, Local Funds
Three out of four agencies responding to the annual survey reported that their ridership numbers were down due to the economy and some were additionally impacted by raising their fares. The average transit executive salary totals $157,000, while the average time spent in the industry tops 25 years.
The recession continues to hammer the transit industry, according to responses culled from METRO's fifth annual GM Survey. Four out of five transit system executives responding said state operating assistance and local sales tax revenues were down, which has forced agencies to use funds that would traditionally be used for capital replacements on operations (see Fig. 6). Thirty-three percent reported spending stimulus funds on new vehicle purchases and 19 percent are using it for operating expenses.
One-third of respondents (Fig. 10) have raised fares to deal with budget shortfalls, while cutting services and "other" options, which included wage freezes and furlough days, came in a close second with 27 percent apiece.
The average salary (Fig. 1) for transit executives totaled $157,000; the highest reported salary was $279,000 and the lowest was $71,000. In terms of time spent in the transit industry, the average career length was 25 years. The longest tenure was 40 years; the shortest was three.
In addition to funding, the greatest challenges (Fig. 14) being faced by our survey respondents included recruiting and retaining a qualified workforce and ridership demands. Read on to find out more of your responses. Thank you to all the participating transit agencies for taking the time to complete the survey this year!
For the full survey findings, click here.
More Paratransit

METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Biz Briefs: Masabi Teams with St. Louis Metro and More
In METRO's latest installment, we take a look at recent news from Transdev, Hitachi, and more partnerships making headlines across the transportation sector.
Read More →
New York MTA Leverages Zoning Program to Advance Station Accessibility
Accessibility enhancements at Nevins St Station will be financed through a development agreement tied to the MTA's Zoning for Accessibility initiative.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
SamTrans Sets Priorities for Potential Connect Bay Area Revenue
The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.
Read More →
Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin
Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.
Read More →2026 METRO Buyer’s Guide & Directory
Searching for the right vehicles, technology, equipment, or services for your public transit or motorcoach operation? This industry guide brings together manufacturers and suppliers from across the transportation market — all in one place. Download it to connect with the companies that help agencies and operators improve mobility, enhance operations, and move their organizations forward.
Read More →
Rays the Mark Foundation to Honor CDTA’s Emily DeVito at October Fundraiser
Event at Chicago-area Ravisloe Country Club will support DeVito, a transit employee and mother of twins battling kidney failure and awaiting a transplant.
Read More →
King County Test Heliox Chargers, Keolis Lands California Contract Top Biz Briefs
Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.
Read More →