METRO Magazine Logo
MenuMENU
SearchSEARCH

Transit agency avoids tripping over school service

Under FTA rules, transit agencies cannot engage in bus operations that are exclusively for the transportation of students and thereby compete with school bus contractors.

May 1, 2003
3 min to read


Before September 2002, Foothill Transit in West Covina, Calif., was caught in what Public Information Officer Tom Mullen calls a “gray area” regarding Federal Transit Administration (FTA) regulations. The agency found itself providing a tripper service for five local schools – essentially running buses just for students. “Nobody around here really knows how we got involved with this,” Mullen said. “It’s something that we just kind of inherited.” But Foothill did know that it wanted out of the predicament. Schools would often call the day before an early release and ask if the buses could change their schedules accordingly. “Then we’re faced with the choice of either running the buses as published – as we’re required to – and run empty buses, or we make this change,” Mullen said. “Because, realistically, no one is riding the lines anyway except for these school kids.” Under FTA rules, transit agencies cannot engage in bus operations that are exclusively for the transportation of students and thereby compete with school bus contractors. But when Foothill would have to alter its posted schedules without a chance to put out a flyer, it was too clear that the schools were getting special treatment. At the time of a major service increase last September, Foothill pinpointed its escape from the borderline service. The agency plotted four new lines that would continue serving the schools while including the surrounding area. The school routes became parts of larger lines that other members of the public could take advantage of. Additionally, Foothill made it clear that these schedules were etched in stone, and there would be no last minute adjustments. Though the new policy fit Foothill’s needs, Mullen said the agency worried about how the schools would react. As it turned out, they were generally appreciative to still be included in the service. “All of us were pleasantly surprised by their reaction,” Mullen said. “Pretty much every person I talked to from the schools understood why we needed to make the change.” Steve Boyd, assistant principal at El Roble Intermediate School in Claremont, says the service adjustment has worked out well for his students. “If we have an early release, the kids need to find another route home – which they can do,” he said. “There are three different Foothill routes that are within three blocks of us.” With school budgets across the country in a state of deterioration and pupil transportation often among the first things to be cut, Mullen said that more and more transit agencies will face a situation similar to Foothill’s. “Public transit needs to be prepared for those kinds of demands and work schools into their regular schedules rather than get into a bad situation that’s hard to get out of,” he said.

Topics:Management
Subscribe to Our Newsletter

More Management

Cover photo for Guiding Star mentorship program
Managementby StaffMarch 24, 2026

STAR Transit, ITLC Team Up on Workforce Mentorship Initiative

The Guiding Star Mentor Program connects experienced operators with new employees to support onboarding, retention, and long-term career growth.

Read More →
A TTC subway station.
Managementby News/Media ReleaseMarch 24, 2026

TTC Launches Five Research Projects to Drive Transit Innovation

In collaboration with Toronto Metropolitan University, five new projects aim to improve TTC operations, infrastructure, and rider experience.

Read More →
Denver RTD non-English speaking pins.
Managementby StaffMarch 23, 2026

RTD Launches Multilingual 'I Speak' Buttons, QR Decals to Expand Rider Language Access

RTD is distributing 1,500 buttons in Spanish, Amharic, French, Arabic, Oromo, Swahili, Italian, Nepali, German, Hindi, Farsi, and American Sign Language. Employees can volunteer to wear them on their shirts, hats, lanyards, or other visible items, in accordance with uniform standards. 

Read More →
Ad Loading...
Managementby StaffMarch 19, 2026

People Movement: The Latest from TARTA, STV, and More

METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.

Read More →
A BART railcar
Managementby StaffMarch 19, 2026

BART Monetizes Empty Parking With New Online Leasing Tool

BART began offering select parking lots to non-BART riders to generate new revenue to help address its FY27 $376M operating budget deficit brought on by remote work.

Read More →
MTA Chair & CEO Janno Lieber sits with a customer service employee and takes calls.
Managementby Elora HaynesMarch 19, 2026

Transit Agencies Nationwide Celebrate 2026 National Transit Employee Appreciation Day

Agencies across the U.S. honored transit workers on March 18, recognizing the essential roles they play in keeping communities moving daily.

Read More →
Ad Loading...
Cover for METROspectives with Inez Evans Benson
ManagementMarch 18, 2026

Inez Evans-Benson on Leadership and the Future of Transportation

Drawing on decades of industry experience, Evans-Benson offered insights into the differences between the two, along with tips for better customer engagement and more.

Read More →
An RTC of Washoe County bus driving down Virginia Street.
Managementby StaffMarch 18, 2026

Keolis Lands 3 Contract Renewals

The renewals include continued operations at Fort Lauderdale-Hollywood International Airport in Florida; the PRTC in Virginia; and RTC Washoe in Nevada.  

Read More →
A MARTA employee using the new Better Breeze fare ticket machines.
Managementby StaffMarch 17, 2026

MARTA’s New 'Better Breeze' Fare System Nears Launch

The new system introduces tap-to-pay, touchscreen kiosks, and updated Breeze cards, with both old and new systems running through May.

Read More →
Ad Loading...
A wide angle view of two MTA buses with three people walking between them.
Managementby StaffMarch 16, 2026

Proposed Auto Insurance Reform Would Save New York’s MTA Millions Annually

The governor’s proposed auto insurance reforms could save the agency $48 million annually by limiting payouts in crashes where buses are not primarily at fault.

Read More →