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Management•by By Lane Roberts•February 1, 2005

New World Tours Proves There Really Is a Silver Lining

The ability to learn from mistakes and use the lessons learned to teach others is just one of many qualities that make Dave Bolen and New World Tours METRO's 2005 Motorcoach Operator of the Year.

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Management•by Staff•February 1, 2005

A METRO Guide to Video Surveillance Systems

Here we highlight some of the best technologies, exciting features and cutting-edge capabilities in today's mobile video surveillance market.

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Management•by By Steven Thompson•February 1, 2005

Miami's Intermodal Center Will Bring Bus, Rail and Peoplemovers Under One Roof

A diverse group of stakeholders is using a consensus management style to move a $1.34 billion project toward successful completion. The formation of a steering committee has been one key to their success.

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Management•by By Janna Starcic, Senior Editor•February 1, 2005

Tracking Transit Performance: A Measurement for Success

Whether it's tracking overtime, how marketing efforts impact ridership or customer complaints, performance measures help transit agencies target trouble spots and take corrective action.

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Management•by Staff•February 1, 2005

Transit GM Beats the Odds in Sprawling Las Vegas

When Jacob Snow took over the Regional Transportation Commission of Southern Nevada in the late 1990s, the system wasn't able to pay its bills. These days, the financial condition is much better, but the area's rapid growth remains a key challenge.

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Management•by By Janna Starcic, Senior Editor•February 1, 2005

With Buses on Board, WMATA's Smart-Card System is Ready to Go Regional

In six months, smart card use on buses reached 11.5%, just 3.5% shy of WMATA's first-year goal. Integrating smart cards on its bus fleet also boosted card sales, which is nearing the millionth card mark.

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Management•by By Joey Campbell, Managing Editor•February 1, 2005

Common Cause: Advancing Transit on Capitol Hill

The transit advocacy movement requires organization, public-private partnerships, grassroots promotions and mass media support. Chief among the industry's ambitions is getting the message for more funding heard in D.C.

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Management•by By Frank Di Giacomo, Publisher•February 1, 2005

A final push for reauthorization

Now is the time for everyone, public and private, to get involved in the quest for a new federal funding bill.

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Management•by By Joey Campbell, Managing Editor•February 1, 2005

Integrating demand-response with fixed-route services

When possible, linking paratransit trips with fixed-route bus and rail routes can drastically cut costs and increase mobility options.

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Management•by By Janna Starcic, Senior Editor•February 1, 2005

Private bus industry seeks improvements to charter bus rules

Charter operators have experienced problems with local public transit agencies luring away customers with discounted rates.

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