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Some “best practices” that every company should implement include “engineering an experience” for customers, using email marketing data, developing a responsive website and investing in a social media presence.
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As more agencies shift from a traditional bus-only model to a multimodal system to cut costs and expand services, contractorsare helping them adapt and grow with these new changes.
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The commuter service began running multi-level Bombardier railcars with more seating capacity, introduced bike cars, and expanded operation to weekends and holidays.
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An in-depth look at the recently completed Kansas City Streetcar, Denver RTD’s first commuter rail line and L.A. Metro’s $1 billion Gold Line extension, as well as Metra’s implementation of a federal program to improve safety.
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While the need for more transportation options continues to grow, taking advantage of streamlined project initiatives and alternative-funding models will be key. Also important is grooming future leaders as the aging workforce moves toward retirement.
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To stem revenue losses from passengers not paying fares, two transit agencies are implementing new solutions to limit, and hopefully, eliminate fare evaders on their rail systems.
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Transportation systems are encouraged to welcome seniors and people with disabilities who want to have a role on advisory committees, who provide input into local planning activities, and who volunteer as mentors or peers to other riders.
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Lewis is leading the agency through a significant stage of growth to construct the LYNX Blue Line Light Rail Extension and advance the CityLYNX Gold Line Phase 2 streetcar through final design and into construction.
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Providing over 25 million customer trips each year, CATS has added light rail and streetcar service, which has increased ridership exponentially.
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With electric bus usage and the adaptation of electric cooling fans continuing to grow, maintenance departments around the nation are working hard to find ways to both address issues and provide specialized training for their staff.
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