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Inez Evans Benson on Rethinking Transit Through Customer Experience
The WSP leader discusses why agencies must look beyond satisfaction metrics and take a more holistic, community-driven approach to service.
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SEARCHMENUSEARCHThe WSP leader discusses why agencies must look beyond satisfaction metrics and take a more holistic, community-driven approach to service.
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The document is Metro’s big picture plan that explains the strategies the agency plans to use to improve mobility and quality of life across Los Angeles County over the next 10 years
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All summer long, kids will ride free of charge throughout Capital Metro’s service area.
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The high-capacity I-405 BRT project is one of two planned BRT lines for the area.
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Voters were being asked to increase taxes to pay for a 26 mile new light rail system on five major corridors, upgrades to the city bus system, and the tunnel downtown.
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Rashidi Barnes was most recently the director of innovation and shared mobility and senior manager of transportation at CCTA.
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The company debuts a new name that reflects the company’s full-service offerings in the alternative fuels industry.
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To combat a shortage in qualified maintenance technicians, Razorback Transit teamed with NWTI to create an internship-type program.
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Super commuters are more likely to rely on public transportation than those with shorter commutes.
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Once completed, the agency will be able to rehab 60 railcars a year.
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The Wave Streetcar is a 2.8-mile hybrid, fixed-rail system that would run in existing street lanes with other vehicles.
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