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Inez Evans Benson on Rethinking Transit Through Customer Experience
The WSP leader discusses why agencies must look beyond satisfaction metrics and take a more holistic, community-driven approach to service.
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SEARCHMENUSEARCHThe WSP leader discusses why agencies must look beyond satisfaction metrics and take a more holistic, community-driven approach to service.
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While adding a few charging stations to support pilot projects is relatively straight forward, transit agencies will need to consider several factors when planning to implement infrastructure that can support hundreds of electric buses, or more.
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Top transit officials from Sacramento, Calif., to Wilmington, Del., provide their feedback.
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The 200-mph train will connect the state’s largest cities in 90 minutes, with a midway stop in the Brazos Valley.
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Top transit officials from Lexington, Ky., to Richmond, Va., provide their feedback.
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The DCTA — a transit agency just north of Dallas — is expanding its focus to provide “mobility” instead of delivering “public transportation.”
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The vehicles are ideal for an array of industries, including assisted-living facilities, churches, airports, and paratransit providers.
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Delaware Transit Corp. provides over 10.6 million rides per year, including about one million passenger trips through its DART paratransit service.
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Earlier this year, the transit agency, May Mobility, and the City of Tampa showcased autonomous vehicle technology on Downtown Tampa city streets.
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John Andoh has 20 years of experience in the transit industry managing small urban, large urban, and rural transit systems.
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The first demonstration vehicle will be on the road this summer and will give the bus more than 200 miles of all-electric range.
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