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METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
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County officials have been inundated with complaints about late pickups, no-shows, drivers getting lost, accidents and other problems.
Read More →The Spirit of Mobility low-floor shuttle bus will be showcased in the ARBOC booth at the 2013 APTA Conference in Indianapolis, May 5 to 8.
Read More →Grievances included low pay, severe discipline, and denied requests for bathroom breaks.
Read More →Said seniors are not aware of transit services or find them hard to navigate. Called for improvements ranging from more fixed route and shuttle bus, van and "catch-a-ride" programs, to more frequent service for seniors living on hillsides far from bus stops.
Read More →Sioux Area Metro's advisory board recommended limiting the service’s coverage area during peak travel times, as well as not accepting any new subscribers to the service if they live outside of three-quarters of a mile from a fixed route.
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Prior to Washington's transportation industry experience, he had a storied 24-year military career, retiring as a decorated active-duty U.S. Army soldier, having attained the rank of Command Sergeant Major.
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Easter Seals study calls for developing more information and technical assistance for mobility management.
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While saving money is the primary driver, agency efforts are resulting in providing communities with better, more customer-focused services.
Read More →The new Capital Area Transit fleet is fully accessible and can transport 14 people, including up to four people using wheelchairs.
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Under the terms of the contract, will assume operations and maintenance of the ACCESS paratransit service on July 1, 2013 for a four-year base period with two, two-year renewal options.
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