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COO Jake Sion discusses Transit’s growth, the success of its Transit Royale program, and how technology is helping agencies improve the rider experience.
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Plans to consolidate three of its core services from centers in different parts of Baltimore in a downtown hub under a $15.4 million contract to integrate and update operations.
Read More →Despite budget problems, the agency is looking to add customer service representatives and a new 24-hour interactive phone system to accommodate an increase in calls when it launches its electronic fare collection system next year.
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Raising fares and cutting service were top ways transit systems were handling the problem. The average transit executive salary totals $119,000, while the average time spent in the industry was 24 years.
Read More →Profiles of influential people in the public transportation industry on both the public and private sides, from small businesses to large municipal agencies.
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The office of Philadelphia Mayor Michael A. Nutter along with the City of Philadelphia Water Department (PWD) and green roofing company, Roofmeadow, partnered on the project.
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Opened to the public to long lines of excited patrons who arrived at stations one-half hour before the 6 a.m. start of service.
Read More →Passenger railroads must provide level-entry boarding at new or altered stations in which no track passing through the station and adjacent to platforms is shared with existing freight rail operations.
Read More →Will improve intercity passenger and freight rail service on the Cascades line. Includes $16.1 million for design, environmental review and construction work to stabilize and improve track structure along the Pacific Northwest Corridor and $15 million for construction of a new, rail access route to the Port of Vancouver.
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The initiative, performed by work crews comprised of different trade workers called the "Renew Crew," focuses on providing repairs in a more efficient way, creating a cleaner, brighter and more appealing station that improves the customer travel experience.
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The sleek, stainless steel enclosure supports a large screen with a colorful display, offering customers information about their entire trip, from planning with Trip Planner, real-time service status, escalator and elevator status, and local neighborhood maps.
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