Metropolitan Atlanta Rapid Transit Authority (MARTA) GM/CEO Jeffrey Parker selected Santiago Osorio as MARTA’s new deputy chief, bus operations, and promoted George Wright to deputy chief, rail operations.

Osorio comes to MARTA from the Metropolitan Transit Authority of Harris County (METRO) in Houston. At METRO, Osorio oversaw bus transportation and the bus, rail operator, and maintenance training programs. His over 25-year transportation career also includes work at L.A. Metro.

At MARTA, Osorio will be responsible for bus transportation, bus maintenance, and paratransit services, and report to Chief of Bus Operations and Urban Planning Collie Greenwood.

Wright previously served three years as MARTA’s sr. director, operations support services, and has over 20 years of transportation and logistics experience at public and private companies.

In this new role, Wright will oversee rail transportation, railcar maintenance, maintenance of way, stations and facilities, technical training, and light rail (Atlanta Streetcar), and report to Chief of Rail Operations David Springstead.

Osorio and Wright will focus on improving MARTA bus and rail service delivery and addressing customer needs. At the top of the list are bus and rail operator training, customer information, morning and evening rush hour service, emergency response, station amenities, and large-scale event planning such as the upcoming NCAA Final Four and Championship Game in April.