Osorio comes to MARTA from the Metropolitan Transit Authority of Harris County (METRO) in Houston. At METRO, Osorio oversaw bus transportation and the bus, rail operator, and maintenance training programs. His over 25-year transportation career also includes work at L.A. Metro.
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Santiago Osorio
At MARTA, Osorio will be responsible for bus transportation, bus maintenance, and paratransit services, and report to Chief of Bus Operations and Urban Planning Collie Greenwood.
Wright previously served three years as MARTA’s sr. director, operations support services, and has over 20 years of transportation and logistics experience at public and private companies.
In this new role, Wright will oversee rail transportation, railcar maintenance, maintenance of way, stations and facilities, technical training, and light rail (Atlanta Streetcar), and report to Chief of Rail Operations David Springstead.
George Wright
Osorio and Wright will focus on improving MARTA bus and rail service delivery and addressing customer needs. At the top of the list are bus and rail operator training, customer information, morning and evening rush hour service, emergency response, station amenities, and large-scale event planning such as the upcoming NCAA Final Four and Championship Game in April.
The company partners with manufacturers such as Kiel Seating, Camira Fabric, and TSI Video, focusing on areas that directly impact both passenger experience and operational performance.
Erin Hockman will officially assume the role on May 7, as current CEO Amanda Wanke departs to take a leadership position with Metro Transit in the Twin Cities.
The survey showed that commute trips still make up the majority of ridership, with most riders boarding 2 to 3 days a week, reflecting hybrid work schedules. Two-thirds of Caltrain riders have access to a car, while 37% of Caltrain riders are considered low-income.
The plan outlines strategies to protect transit infrastructure from extreme weather, prioritize critical investments, and improve system reliability as climate risks intensify.
In this edition, we cover recent appointments and announcements at MCTS, Voith, and more, showcasing the individuals helping to shape the future of transportation.
Advances in data and analytics are giving transit agencies new opportunities to refine maintenance practices, improve efficiency and make more informed decisions about asset performance.
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.