Txt-a-Tip will follow similar response procedures that are in place when a report is called into the Amtrak Police 800 number. Passengers can now simply report suspected criminal or suspicious activity by sending a text to APD11 from a smartphone or to 27311 from a standard cell phone.
The Amtrak Police Department (APD) is launching a new method for passengers and employees to report suspicious activity, crime or emergencies by introducing APD11 "Txt-a-Tip," a program that allows contacting the Amtrak Police Department's National Communications Center via SMS text messaging.
"Contacting the Amtrak Police Department by text is another tactic in our multi-layered approach to protecting America's Railroad," said Amtrak Police Chief Polly Hanson. "Our passengers and frontline employees provide an extra line of defense by being an additional set of eyes and ears while in or around our stations, trains, facilities or right-of-way, and now they can report crime or suspicious activity in a convenient and discreet method, by text message."
Ad Loading...
Txt-a-Tip will follow similar response procedures that are in place when a report is called into the Amtrak Police 800 number. Passengers can now simply report suspected criminal or suspicious activity by sending a text to APD11 from a smartphone or to 27311 from a standard cell phone.
When a text is received, the sender will receive a message acknowledging the report and will then be connected to a live Amtrak Police communications officer who will correspond directly via text message with the person to learn more about the situation and determine the appropriate action.
This initiative is part of a continued effort by Amtrak to provide additional communication options for passengers and employees who are deaf or may have hearing loss, allowing easy and efficient communication of emergency information to the APD.
Amtrak has explosive detection and vapor wake K-9 teams; trained employees to identify potential security risks; random passenger and baggage screenings; and developed strong partnerships with local, state, federal and international law enforcement agencies.
Watch a video demonstrating how the tool works here.
In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.
Amanda Wanke, who has worked at DART for 10 years, including the past 2½ years as CEO, will join Metro Transit as deputy chief operating officer, operations administration.
In his first State of CDTA address as CEO, Frank Annicaro highlighted the organization’s continued focus on delivering reliable service, investing in innovation, and strengthening connections across the region.
The special episode features an exclusive interview with Mark Miller, president of Constellation Software Inc. and executive chairman of the Volaris Group, who reflects on the podcast's early vision and the importance of creating a platform where transit leaders can share ideas and learn from one another.
The CAD facility enables NFI to complete full domestic production of heavy-duty transit vehicles, including zero-emission buses, in Winnipeg for the first time in 15 years.
The findings provide clear evidence that sustained Federal investment in public transit and passenger rail delivers significant returns for workers, communities, taxpayers, and the U.S. economy, APTA officials said.
On a recent episode of METROspectives, METRO Magazine’s Executive Editor Alex Roman sat down with Ana-Maria Tomlinson, Director of Strategic & Cross-Sector Programs at the CSA Group, to explore a bold initiative aimed at addressing those challenges: the development of a National Code for Transit and Passenger Rail Systems in Canada.
