APTA Annual Meeting: Question of the Day
What is your agency's biggest challenge and what are you doing to overcome it?

As part of APTA's Annual Meeting, METRO asked top executives what their biggest challenge is and what they are doing to overcome it. Here are their answers:

Rocky Burke
GM, Lextran, Lexington, Ky.
“Like most agencies, one of the biggest challenges in Lexington is our budget and the increasing cost of service. Our greatest source of revenue is a portion of the local property tax. We’ve been fortunate over the last few years that this hasn’t decreased as it has in some other areas of the country, though, it has not drastically increased, either. However, fuel costs have gone up, as have the costs of health insurance and paratransit service. We struggle as we attempt to balance these expenses, especially as other sources of funding are in decline. We are cutting costs by eliminating service that is unproductive, where we are only transporting a few passengers per hour.

Mike Micko
Executive Director, Schuylkill Transportation System, Saint Clair, Pa.
“We have a hard time recruiting qualified drivers for our fixed-route program. We are working with local school districts to see if they would have some individuals who may be interested as some area districts have reduced their busing. During recent Union negotiations, the starting salary for fixed-route bus drivers was increased as an incentive to assist in recruitment. Another issue is the increasing cost of fuel and the attempt to consolidate services in the shared-ride program to reduce operating costs.”

Joni Earl
CEO, Sound Transit, Seattle
“Addressing the ongoing revenue impacts from the recession as we plan for major light rail expansions approved by voters in 2008. The agency is working closely with the board to set clear priorities, control project(s) scope and maintain tight fiscal management to deliver projects in a timely manner.”

Steve Banta
CEO, Valley Metro, Phoenix
“We are formerly two agencies coming together as one regional transit agency. This integration presents the opportunity to streamline processes, improve connectivity among modes and position ourselves to expand our Total Transit Network.”

Gary Thomas
President/Executive Director, Dallas Area Rapid Transit (DART), Dallas
“The demand for transit service continues growing not only within our service area but in the cities outside of it. We are continuing an aggressive expansion program as we provide even more service to more people and places. Funding to support the expansion and ongoing operations is always a priority, so we need to keep working with Congress on a permanent funding solution.”

Justin Augustine VP, Veolia, New Orleans Regional Transit Authority
“Overcoming this hurricane that hit us recently. We are building a new streetcar expansion, and one of the things we have to do is stay within the timeframe and budget that was set, in the midst of having a breakage of schedule due to the hurricane. We have to make this time up. We received funding from the federal government through the TIGER I program and we are one of the first ARRA programs out of the box. We were shovel ready. Our project is under construction, and we just have to stay on schedule and on budget.”
More Bus

Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →
LA Metro Breaks Ground on Vermont BRT Project
The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.
Read More →
Roman Cornell on ABC Companies’ Evolution and the Future of Passenger Transportation
The company’s CEO discusses carrying forward a third-generation family legacy, ABC’s continued evolution in passenger transportation, support for increasingly complex fleets, and how technology and continued investment could help operators improve uptime.
Read More →
VIA Bus Ridership Grows 10.1% Through August 2026
San Antonio's VIA Metropolitan Transit reported the highest bus ridership growth among major Texas transit systems. Federal Transit Administration data ranked it second among the nation's 50 largest transit systems.
Read More →
LA Metro September Ridership Climbs 3.9%, Led by Rail Growth
The agency recorded more than 27.2 million boardings, with rail ridership increasing 12.4% year over year and the D Line posting the largest gains.
Read More →
Frontrunner Bus Group Introduces XF Low-Floor Bus with Enhanced Accessibility
The new mid-sized bus features a full flat-floor design, eight-inch curbside step-in height, and zero-entry rear ramp to improve passenger access and operational flexibility.
Read More →
Scenes from APTA TRANSform & EXPO 2026
Transit leaders, manufacturers, and industry professionals gathered in Chicago to explore new technologies, share ideas, and discuss the future of public transportation.
Read More →
More Than a Summer Job: Building the Next Generation of Transit Talent
The Delaware River Port Authority and PATCO have transformed their internship program into a hands-on professional development experience that introduces students to the breadth of transportation careers — and creates a pipeline for future employees.
Read More →
LA Metro Board Awards 220 Battery-Electric Bus Contract to ENC
The contract, which is the largest base award of battery-electric buses by a U.S. transit agency, will be built in Southern California, sustaining good jobs as LA prepares to welcome the world in 2028
Read More →
Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open
The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.
Read More →