MENU
SEARCHRecent testing identified reliability issues with the EFC system and the supplier, Schneider, has now stated they will not be able to meet the agreed reliability targets for the system.
AJRaddatz
Calgary Transit has made the decision not to move ahead with its CONNECT electronic fare collection (EFC) system.
In 2010, Calgary Transit contracted Telvent (Schneider Electric) to deliver an EFC system to Calgarians through a competitive bidding process.
In late 2012, technical problems arose that prevented the project from being completed and the contract was cancelled with Schneider Electric. In November 2013, based on information from Schneider that the system was almost complete and could be implemented quickly, Calgary Transit brought Schneider back for another try.
Recent testing identified reliability issues with the EFC system and the supplier, Schneider, has now stated they will not be able to meet the agreed reliability targets for the system.
As the system deals with customer funds and Calgary Transit revenues, intermittent failures of the system would be unacceptable, according to the agency. Based on the testing, the EFC system could negatively impact the customers’ experience in paying their fares.
Calgary Transit said it will continue to research and monitor advances in fare payment technology to determine the best options for moving forward. To date, $5 million has been paid to Schneider Electric. Calgary Transit will attempt to recover the money through “all legal means necessary.”
John Hatman, COO of Master’s Transportation, breaks down the priorities, warning signs and common mistakes fleet managers should address now to stay ahead of summer demand.
Read More →
See how the TTC is testing a new wayfinding system at major subway stations while planning to introduce fare capping to make transit easier to navigate and more affordable for riders.
Read More →
The new center serves as the central hub for monitoring and managing PATCO train operations, communications, customer service coordination, incident response, and overall operational oversight across the transit system.
Read More →
Despite these pressures, VIA Rail is reporting that total revenues increased to $514.8 million as more travelers took advantage of the wide range of options available through the corporation’s new reservation system.
Read More →
Up until now, this feature was only available when using a SEPTA Key card.
Read More →
Created in partnership with Walsh-VINCI Transit Community Partners, the contractor for CTA’s historic $5.7 billion RLE project, the new $250,000 scholarship program will provide three students a year from 2026 to 2030 with $3,000 scholarships.
Read More →
Steve Goodreau of WSP explores the technology’s promise, limitations and where it may fit in the evolving transit landscape.
Read More →
The Foundation produces the report each quarter, using data collected from surveys of major motorcoach manufacturers that sell vehicles in the US and Canada.
Read More →
The new mobile booking platform and backend system aim to streamline operations, improve communication, and better serve riders across a 20,000-square-mile region.
Read More →
BRIT patrols are over and above those already occurring within the district. For example, the agency experienced three copper wire thefts along the G Line in April, followed by others later in the month and in early May.
Read More →
