METRO Magazine Logo
MenuMENU
SearchSEARCH

Capitol Metro to launch 'Pickup' on-demand service

The service will be available three days a week: Tuesdays, Thursdays, and Saturdays, between 9 a.m. and 6 p.m. free of charge for a limited time during the initial pilot phase.

May 30, 2017
Capitol Metro to launch 'Pickup' on-demand service

A mock of the Pickup vehicle.

2 min to read


A mock of the Pickup vehicle.

Austin, Texas’ Capital Metro will launch a free ridehailing bus service, called Pickup, beginning June 6, which will allow riders to arrange on-demand transit trips in three neighborhoods using a mobile app.

The service will be available three days a week: Tuesdays, Thursdays, and Saturdays, between 9 a.m. and 6 p.m. It will be available free of charge for a limited time during the initial pilot phase. The Pickup service replaces another pilot program, the Upper Eastside Flex route.

Ad Loading...

To access the service, riders need to download the app from their app store (both iOS and Android), register for an account, and request a trip from their pickup point at a time they want and to a destination of their choosing. Their trip will then be matched with other travelers heading to the same destination, and the Pickup vehicle will arrive within 15 minutes. Riders without access to the smartphone app can also call the Capitol Metro call center.

The Pickup app was developed in partnership with Via, which operates on-demand ridesharing platforms in New York City, Chicago, and Washington, D.C., and licenses its technology to transportation providers globally.

“Capital Metro is thrilled to be able to work with Via and take part in an innovative pilot project like this,” said Capital Metro President/CEO Linda Watson. “It’s an exciting time to be in transportation, when so many new options are right around the corner. We’re committed to taking advantage of every opportunity we can to improve the way we move people around Central Texas.”

More New Mobility

Officials and community leaders cut a ribbon in front of a Pace On Demand shuttle bus outside Rolling Meadows City Hall to celebrate expanded on-demand transit service in northwest Cook County.
New Mobilityby News/Media ReleaseMarch 9, 2026

Chicago Pace Expand On-Demand Transportation Program

The expanded service builds on Pace’s growing On Demand network and is intended to improve access to destinations such as medical appointments, schools, shopping, employment centers and connections to the regional transit system.

Read More →
A vehicle that will be used for MARTA's Reach mobility program.
New Mobilityby StaffMarch 2, 2026

Atlanta's MARTA Set to Launch New On-Demand Transportation Service

An important part of the authority’s NextGen Bus Network, MARTA Reach will bring transit service directly to the rider’s location and offer a seamless link to the broader rail and bus system.

Read More →
A black and blue HOLON urban autonomous vehicle on a city street.
New Mobilityby Elora HaynesFebruary 26, 2026

CharterUP Moves to Scale Autonomous Shuttle Deployments Through HOLON Partnership

The partnership aims to accelerate the rollout of electric, high-capacity autonomous shuttles for campuses, airports, transit systems, and more.

Read More →
Ad Loading...
Portrait of Joshua Schank, Ph.D., alongside the ACES Mobility Coalition logo.
Managementby StaffFebruary 16, 2026

ACES Mobility Coalition Selects Joshua Schank as New Executive Director

Veteran transportation innovator to lead coalition as it pushes nationwide expansion of shared autonomous mobility.

Read More →
David Carol, Baker Alloush, and Jesse Lazarus from METRO's People Movement February 4 edition.
Managementby Staff and News ReportsFebruary 4, 2026

New Rolling Stock Strategy Lead at New York MTA and More in People Movement

In this edition, we cover recent appointments and announcements at HDR, NCTD, STV, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
New Mobilityby StaffJanuary 30, 2026

Chicago's Pace Expands VanGo Mobility Program

The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.

Read More →
Ad Loading...
SponsoredJanuary 22, 2026

5 Costly Myths About Paratransit Vehicles

What agencies often overlook when selecting vehicles.

Read More →
Busby StaffJanuary 22, 2026

Biz Briefs: BART, Uber Launch Partnership and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
SponsoredJanuary 19, 2026

Fleet Software ROI: Boost Uptime & Safety

Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.

Read More →
Ad Loading...
Transit signal priority and public transit agencies.
New Mobilityby Alex RomanJanuary 16, 2026

How AI is Redefining Transit Operations and Signal Priority

In a recent episode of METROspectives, LYT CEO Timothy Menard discusses how artificial intelligence, cloud connectivity, and real-time data are transforming traffic management, boosting bus reliability, and enabling system-wide transit optimization across cities.

Read More →