Chicago Transit approves info tech. support contract
Creates a pool of vendors to provide the agency with information technology support services as needs are identified in the interest of efficiency. Services include communications infrastructure, engineering design, development, implementation and integration.
On Wednesday, the Chicago Transit Authority board of directors approved a contract that creates a pool of vendors to provide the agency with information technology (IT) support services as needs are identified.
Having a qualified pool of vendors to draw from for the rapidly changing technology arena will help keep projects moving forward more quickly and efficiently.
“Rather than hiring more full-time employees, we feel it is better use of our financial resources to be able to draw upon specific skill sets when needed by tapping into this pool of vendors,” said CTA President Richard L. Rodriguez. “This strategy has worked successfully in other areas at CTA such as construction — contracting for services that are needed for a defined period of time helps to secure the best suited talent without taking on a long-term expense. This type of IT outsourcing has become a successful trend in the industry.”
The pool of vendors is collectively known as Technology Resource Acquisitions for Programs of Regional Transit — or CTA TRANSPORT. It is designed to offer a broad range of services and solutions that will be readily available to respond to CTA’s IT needs. TRANSPORT is comprised of functional service categories, the first of which includes communications infrastructure, engineering design, development, implementation and integration.
Other TRANSPORT categories are currently being negotiated and will include technology operations and maintenance; independent testing, validation, verification and evaluation; application engineering and software development; and project management office and support services.
TRANSPORT was competitively bid through a Request for Proposals process and is for three years with two one-year-options.
The three-year contract for technology implementation is comprised of 12 vendors. Under the contract, jobs are generated as needed and will be bid on only by the 12 organizations in the vendor pool. Those in the pool were selected through a competitive bid process and screened to ensure they are capable of providing the services needed by CTA in this field.
More Bus

Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability
The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.
Read More →
LA Metro, City of West Hollywood, and Partners Advance Smarter Bus Lane Enforcement
The award-winning partnership combines AI-powered detection with human oversight to improve bus reliability, accessibility, and enforcement efficiency.
Read More →
PSTA Modernizes Workforce Management with Digital Bidding System
The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.
Read More →
Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion
Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.
Read More →
DART Customer Satisfaction Reaches Six-Year High
Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
Read More →
How DART's GoPass Is Redefining Regional Mobility
Serving 14 transit agencies, GoPass simplifies multimodal travel by allowing riders to plan, pay for, and manage an entire trip through one app.
Read More →
Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year
Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.
Read More →