Chicago’s Pace welcomed local and state officials to officially open the region’s first ADA Paratransit Transfer Facility at the Northwest Transportation Center in Schaumburg with a ribbon-cutting ceremony.

The multi-million-dollar project, funded predominantly through the State of Illinois’ Rebuild Illinois program, represents a significant investment in suburban transit infrastructure and accessibility. 

In addition to the new transfer facility, the project delivers expanded passenger amenities, including a modern indoor waiting area, real-time travel signage, a Ventra vending machine, and expanded park-n-ride capacity with new EV charging stations.

“Pace is proud to deliver this investment in transit infrastructure for the northwest suburbs, improving access and comfort for the communities we serve,” said Pace Chairman Rick Kwasneski. “This project shows what’s possible when transit is supported — and with your partnership, there’s much more we can achieve together.”

Pace’s New ADA Facility

The new ADA Paratransit Transfer Facility is the first of its kind in the region, providing a safe, comfortable, and efficient transfer point for riders with disabilities. By centralizing connections and improving amenities, Pace is enhancing mobility for some of the region’s most vulnerable populations, said agency officials.

“Today, thanks to critical investment through Rebuild Illinois, we celebrate this new passenger facility, a space designed to improve accessibility, comfort, and convenience for our riders. It reflects our commitment to enhance ADA paratransit service and improve the passenger experience for all our riders,” said Pace Executive Director Melinda Metzger. 

The Northwest Transportation Center serves as a key hub for bus and paratransit connections in the northwest suburbs, with hundreds of daily boardings. 

This project reflects Pace’s commitment to innovation and accessibility in the communities it serves.