COTA hires first-ever chief innovation officer
Sophia Mohr comes to COTA from the private sector, most recently serving as VP, owner experience design and strategy, at NetJets.
Sophia Mohr
The Central Ohio Transit Authority (COTA) hired Sophia Mohr as COTA’s first-ever chief innovation officer.
Mohr comes to COTA from the private sector, most recently serving as VP, owner experience design and strategy, at NetJets, a Berkshire Hathaway company headquartered in Columbus, Ohio. Under her direction, Mohr’s team designed and developed strategies to improve the customer experience for NetJets’ clients.
“The Chief Innovation Officer role is crucial to COTA’s future, as advancements in mobility are fundamentally changing the way we move in our region,” said COTA President/CEO Joanna M. Pinkerton. “I know Sophia’s ability to forge relationships with private and public partners, and her skills in leading bold initiatives that are both innovative and consumer-focused, will be essential to providing the best service for Central Ohioans.”
Mohr begins her new role at COTA on Sept. 3.
More Management
DART Customer Satisfaction Reaches Six-Year High
Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
Read More →
House Surface Transportation Bill Advances as Transit Funding Debate Intensifies
A bipartisan transportation package moving through Congress could redefine how the U.S. funds highways, transit, and motorcoach travel, while igniting new fights over electrification, regulation, and federal priorities.
Read More →
How Data, Strategy, and Community Engagement Are Reshaping Transit
In this edition of METROspectives, strada360 CEO Steve Lassey discusses how transit agencies can better align planning with operations, leverage data to improve decision-making, and build public trust as they prepare for the future of mobility.
Read More →
Amtrak Board Advances Plan to Restructure Organization, Seeks Public Input
The proposal, developed by Amtrak management and approved by the board for further consideration, is intended to modernize the organization's structure while improving accountability, operational efficiency, and customer service.
Read More →
Turn Transit Data Into Action
Discover how leading agencies are using connected technology to gain real-time visibility across operations, improve service reliability, and reduce disruptions.
Read More →
What Transit-Oriented Development Means for the Future of Public Transportation
Once viewed primarily as transit operators, agencies are now leveraging land, partnerships, and long-term planning to boost ridership, expand housing, and strengthen communities.
Read More →
USDOT Announces $22 Million for Transit Innovation, Updates High-Speed Rail Rules
New federal transit funding will support safety, accessibility, and technology projects as updated rail regulations establish new noise standards for high-speed trains.
Read More →
Transportation Construction Coalition Unveils Infrastructure Case Studies Ahead of Federal Funding Deadline
The coalition noted the next surface transportation bill should provide sustained investment in highways and public transit to strengthen freight movement, improve safety, and support economic growth.
Read More →
People Movement: American Bus Association Extends Ferguson and More
METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →