CTA fires operator who derailed train, launches new scheduling rules
She had been on the job for 60 days and admitted to dozing off before the crash, as well as overrunning a station in February, NTSB officials say. The agency may terminate an operator for two serious safety violations under its contract with the union for those workers. It is also setting limits on hours of operation duty and increasing minimum rest time.
CHICAGO — A Chicago Transit Authority (CTA) spokeswoman told Reuters that on Friday the agency fired the train operator who fell asleep while operating the train that jumped the track and scaled the escalator and stairs at the O’Hare International Airport station on March 24.
According to the National Transportation Safety Board, the operator, who has not been identified, had been on the job for 60 days and admitted to dozing off before the crash, as well as overrunning a station in February.
The CTA spokeswoman added that the transit authority may terminate an operator for two serious safety violations under its contract with the union for those workers. For the full story, click here.
The CTA also announced on Friday changes in the scheduling of rail operators, the result of a comprehensive internal agency review of scheduling procedures following the incident.
The CTA has historically followed well-established scheduling principles and practices that are very similar to those of every other transit agency in the country, according to the agency. However, it voluntarily and immediately began conducting an internal analysis of those policies to determine if improvements could be made.
“Safety is our highest priority at the CTA,” said CTA President Forrest Claypool. “Any time an incident like this occurs, we take very seriously the responsibility of thoroughly reviewing all aspects of what happened — including longstanding policies and practices. In this instance, there were changes we could make that are appropriate and that further maximize safety for our customers and for our employees.”
The proposed changes include:
• Setting a maximum of 12 hours of actual train-operations duty (including layover times at terminals and other non-driving rail duties) for rail operations employees in a 14-hour time period. Currently, there is no maximum.
• Increasing the minimum time of rest between shifts to 10 hours from eight hours.
• Require all rail operations employees to take at least one day off in any seven-day period. Currently, there is no limit.
• For new operators in the first year of operating a train, limit weekly hours operating a train to 32 hours. As they do now, these employees will work other rail-related duties besides operating trains in their other work hours. Currently, there is no limit.
These changes will make CTA scheduling guidelines as stringent, and in most cases more stringent, than its peer transit agencies nationwide, agency officials said.
The CTA has already implemented two other changes at the O’Hare Blue Line station: reducing the speed limit of approaching trains to 15 mph from 25 mph, and moving “trip arms,” devices that will stop a train traveling above the speed limit, further back from the end of the platform.
Additionally, the CTA will repeat its fatigue awareness training for all rail operators.
The CTA is continuing to work with the NTSB in its investigation into the incident.
More Management

Turn Transit Data Into Action
Discover how leading agencies are using connected technology to gain real-time visibility across operations, improve service reliability, and reduce disruptions.
Read More →
What Transit-Oriented Development Means for the Future of Public Transportation
Once viewed primarily as transit operators, agencies are now leveraging land, partnerships, and long-term planning to boost ridership, expand housing, and strengthen communities.
Read More →
USDOT Announces $22 Million for Transit Innovation, Updates High-Speed Rail Rules
New federal transit funding will support safety, accessibility, and technology projects as updated rail regulations establish new noise standards for high-speed trains.
Read More →
Transportation Construction Coalition Unveils Infrastructure Case Studies Ahead of Federal Funding Deadline
The coalition noted the next surface transportation bill should provide sustained investment in highways and public transit to strengthen freight movement, improve safety, and support economic growth.
Read More →
People Movement: American Bus Association Extends Ferguson and More
METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
MBTA Rolls Out Pilot Programs to Cut Costs, Simplify Travel
Three new fare pilots — including unlimited two-hour transfers, reduced express bus fares, and free transit for eligible seniors — will launch this fall as Massachusetts extends popular commuter rail discounts through November.
Read More →
FTA Opens $610 Million Funding Opportunity for Bus Infrastructure Projects
The latest Notice of Funding Opportunity provides transit agencies with funding for bus facilities, fleet modernization, and low- and no-emission vehicles, with applications due September 21.
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Massachusetts Approves $530M to Strengthen MBTA Operations, Infrastructure
The funding package targets operating stability, capital improvements, and fare affordability, offering a model for agencies navigating long-term funding challenges.
Read More →