METRO Magazine Logo
MenuMENU
SearchSEARCH

Exec. with deep turnaround experience named MBTA GM/CEO

Luis Manuel Ramírez, who most recently has run his own strategic and turnaround business consulting firm, will succeed Interim GM Steve Poftak on September 12.

August 15, 2017
Exec. with deep turnaround experience named MBTA GM/CEO

Luis Manuel Ramírez, whose three-decade business career has included successful turnarounds with divisions of some of the nation’s biggest corporations, was named GM/CEO of the Massachusetts Bay Transportation Authority.

2 min to read


Luis Manuel Ramírez, whose three-decade business career has included successful turnarounds with divisions of some of the nation’s biggest corporations, was named GM/CEO of the Massachusetts Bay Transportation Authority.

Luis Manuel Ramírez, whose three-decade business career has included successful turnarounds with divisions of some of the nation’s biggest corporations, was named GM/CEO of the Massachusetts Bay Transportation Authority (MBTA).

Ramírez, 50, who most recently has run his own strategic and turnaround business consulting firm, will succeed Interim GM Steve Poftak on September 12.

Ad Loading...

Corporate career marked by increasingly important posts at firms including Unisys Corp., Siemens AG, and General Electric Corp.

Ramírez, whose Cuban refugee father operated a crop-dusting plant and later a roofing business in Florida, worked his way through high school as a supermarket bag boy and restaurant worker and continued to work through university before beginning a corporate career marked by increasingly important posts at firms including Unisys Corp., Siemens AG, and General Electric Corp.

While at GE from 2000 to 2012, Ramírez was steadily promoted into positions with greater challenges and responsibilities. He finished his career with the company as a GE VP and corporate officer and president/CEO of GE’s Energy Industrial Solutions business, where he was responsible for 17,000 employees operating in 60 countries, delivering $3.5 billion in annual revenue.

Throughout his career, Ramírez has worked with a wide range of domestic and international interests and stakeholders, including governmental entities and unionized workforces. 

Fiscal and Management Control Board Chairman Joseph Aiello noted that Ramírez’ contract is for three years, with two one-year mutual options to extend. “After going through six permanent or acting general managers since 2011, the T and its workforce will benefit from seasoned and stable leadership at the top.” Aiello noted that Ramírez has a history of staying in his various positions as long as it takes to implement necessary change and improvement.

“Going forward, we need financial discipline, we need operational excellence, and we also need strategy. But in everything we do, the overriding objective will be to put the customer first.”

Ramirez said he is anxious to bring his extensive experience, from overseeing billion dollar portfolios to managing major technology upgrades and communicating with stakeholders, to the T. “I am excited about joining a great team at the T to build upon the progress they have already made,” he said. “Going forward, we need financial discipline, we need operational excellence, and we also need strategy. But in everything we do, the overriding objective will be to put the customer first.”

Ad Loading...

Ramírez is moving to Boston with his wife Delia Garced, VP, Market Activation, GE Digital. She will work out of GE’s Boston headquarters. They have two children. Fluent in English, Spanish, and German, Ramírez is a member of CEO Connection, which helps mid-market CEOs and their companies succeed, and the National Assoc. of Corporate Directors.

More Management

Terrel Smith

Terrel Smith Launches New TransitOne Venture, Focuses on Building Relationships

The company partners with manufacturers such as Kiel Seating, Camira Fabric, and TSI Video, focusing on areas that directly impact both passenger experience and operational performance.

Read More →
A group of people stand in the Harlem-148 Street 3 Station and pose during a ribbon cutting ceremony.
Managementby StaffMay 4, 2026

New Accessibility Upgrades Open at Harlem Subway Station

A new ADA-compliant ramp and station upgrades improve access, enhance the rider experience, and deliver millions in cost savings for the MTA.

Read More →
Erin Hockman
Managementby StaffMay 4, 2026

Iowa's DART Taps New CEO

Erin Hockman will officially assume the role on May 7, as current CEO Amanda Wanke departs to take a leadership position with Metro Transit in the Twin Cities.

Read More →
Ad Loading...
Caltrain trains on tracks
Railby StaffMay 1, 2026

Caltrain Survey Shows Record-High Rider Approval

The survey showed that commute trips still make up the majority of ridership, with most riders boarding 2 to 3 days a week, reflecting hybrid work schedules. Two-thirds of Caltrain riders have access to a car, while 37% of Caltrain riders are considered low-income.

Read More →
A VIA bus
Busby StaffMay 1, 2026

San Antonio's VIA Launches Next Round of Bus Improvements

The changes are designed to reduce overall travel time, shorten wait times, and get customers to their destinations more quickly.

Read More →
A graphic of a map showing a "Snapshot of Systemwide Vulnerabilities (projected)."
Managementby News/Media ReleaseMay 1, 2026

MBTA Unveils First Systemwide Climate Resilience Roadmap

The plan outlines strategies to protect transit infrastructure from extreme weather, prioritize critical investments, and improve system reliability as climate risks intensify.

Read More →
Ad Loading...

People Movement: DART Names Interim Chief, Clean Energy Taps New President/CEO

In this edition, we cover recent appointments and announcements at MCTS, Voith, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
A person working on a bus
ManagementMay 1, 2026

Data-Driven Maintenance: Focusing Effort Where It Matters Most

Advances in data and analytics are giving transit agencies new opportunities to refine maintenance practices, improve efficiency and make more informed decisions about asset performance.

Read More →
transit tracker connectpoint
Sponsoredby Alex RomanMay 1, 2026

Connectpoint Expands Digital Signage Strategy with LED Push

Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.

Read More →
Ad Loading...
frontrunner bus
SponsoredMay 1, 2026

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Read More →