Automatically updating every one to four minutes, BusTracker pulls data from three tracking systems installed on all of Greyhound’s buses to provide the latest schedule status for customers.
Greyhound, the largest provider of intercity bus transportation in North America, announced the launch of BusTracker — a new real-time GPS tracking system that allows customers to see where their bus is, and when it will arrive at their destination.
Customers can access BusTracker by visiting Greyhound.com and searching by schedule number, departure city or arrival city for updates. Automatically updating every one to four minutes, BusTracker pulls data from three tracking systems installed on all of Greyhound’s buses to provide the latest schedule status for customers. For those using a smartphone, BusTracker will be available at the end of June on both Apple and Android devices.
The launch of BusTracker is the company’s latest enhancement designed to improve and personalize customers’ experience following a rollout of several transformational investments, including the completion of the company’s fleet upgrade of more than 1,200 buses. All buses now feature modern amenities, such as free onboard Wi-Fi, power outlets, leather seats, extra legroom and access to OnTouch®, an onboard catalog of destination packages that allows customers to purchase tickets to theatrical events, popular attractions and ground transportation offers. Other features, such as guaranteed seating and $1 fares on Greyhound Express routes, have also reintroduced the brand as an affordable, modern travel option, according to the company.
“We are dedicated to making our customers’ experience with us as simple and as easy as possible. We are excited to launch a system that takes the uncertainty out of bus travel,” said Andy Kaplinsky, chief commercial officer, Greyhound Lines Inc. “With BusTracker, our customers can relax and enjoy their trip with bus status information at their fingertips.”
In celebrating its 100th anniversary last year, Greyhound launched a multi-city Centennial Tour to broadly showcase its latest advancements. In order to continue this momentum, Greyhound continues to further develop its technology solutions and make improvements that will result in a better experience for travelers.
Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.
METRO’s Executive Editor Alex Roman presented the award to Anchor’s President Jared Stancil during the American Bus Association’s Marketplace, which is taking place in Reno, Nevada.
Busloop is helping Oakland Unified School District with field trip and other travel needs to aid in combatting effects of budget cuts and support underserved communities.
ABC will showcase its full range of fleet solutions at Booth 301, featuring a fully equipped 2026 Van Hool CX45 and an interactive virtual showroom that highlights the company’s latest products, services, and innovations.
As the transportation landscape continues to evolve in the wake of the pandemic, few manufacturers have faced, or embraced, change as decisively as Forest River Bus.
From navigating post-pandemic growth to rethinking customer engagement and operational efficiency, these five standout interviews offer invaluable insights from leaders who are shaping what’s next.
