Covers the repair and maintenance of Metro’s rail fare collection equipment, TAP validators for regional bus operators, and the back office systems that process the TAP smart card data for Metro’s bus and rail system and 10 regional operators.
This service extension covers the repair and maintenance of Metro’s rail fare collection equipment, TAP validators for regional bus operators, and the back office systems that process the TAP smart card data for Metro’s bus and rail system and 10 regional operators. The TAP system supports six rail lines, 80 stations and more than 4,000 buses regionally. Cubic maintains and supports more than 2,000 devices under this service contract.
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Since the start of 2013, approximately 21 million TAP boardings are recorded monthly on the Metro network including about 16 million on buses and five million on the rail system. Also during this time, in a typical month, almost 1.5 million transactions are made on the rail ticket vending machines resulting in more than $6 million in revenue.
Metro began gate latching on the Cubic-designed TAP system in June, which will ensure that customers pay with their TAP cards. In addition to fare accountability, Metro is looking forward to improved ridership data and efficiency that will help the agency tailor services and transit demand.
Today, in addition to Metro, the regional partners integrated into the TAP system include the Los Angeles Department of Transportation and the municipal bus operators of Culver City, Foothill, Santa Clarita, Montebello, Gardena, Norwalk, Torrance and Antelope Valley.
The newest operator to join TAP is Metrolink, the commuter rail system serving the counties of Los Angeles, Orange, Ventura, Riverside and San Bernardino. In addition, Access Services, the paratransit operator in the region, provides a TAP/VISA card to enable TAP usage on fixed route service.
The historic initiative represents the first time since MARTA began bus operations in the early 1970s that the entire system has been redrawn from scratch.
In Part 1, Blandon shares his journey from the U.S. Marines to a leadership role in public transit, along with insights on mentorship and professional growth within the industry.
Funded through the 2025 Investment Plan, the new R2 Marine–Willingdon RapidBus is expected to begin service in September, more than three months ahead of schedule.
Complete Parts features new branding with a new logo, a new contact telephone number, a dedicated order desk, enhanced processes and inventory, all designed to provide the parts bus operations need.
Accessible transit isn’t a feature—it’s a responsibility. This whitepaper explores how the Low-Floor Frontrunner is redefining mobility with a breakthrough design that removes barriers, empowers riders, and delivers measurable operational advantages for agencies. Discover why this next generation minibus is setting a new standard for inclusive transportation.
SEPTA was awarded $43 million in competitive grant funding from the FTA's FY25 Low and No Emission and Bus and Bus Facilities grant programs to support this procurement.
In part 1 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his journey from the U.S. Marines to public transit and the role mentorship plays in developing the next generation of industry leaders.
