Covers the repair and maintenance of Metro’s rail fare collection equipment, TAP validators for regional bus operators, and the back office systems that process the TAP smart card data for Metro’s bus and rail system and 10 regional operators.
This service extension covers the repair and maintenance of Metro’s rail fare collection equipment, TAP validators for regional bus operators, and the back office systems that process the TAP smart card data for Metro’s bus and rail system and 10 regional operators. The TAP system supports six rail lines, 80 stations and more than 4,000 buses regionally. Cubic maintains and supports more than 2,000 devices under this service contract.
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Since the start of 2013, approximately 21 million TAP boardings are recorded monthly on the Metro network including about 16 million on buses and five million on the rail system. Also during this time, in a typical month, almost 1.5 million transactions are made on the rail ticket vending machines resulting in more than $6 million in revenue.
Metro began gate latching on the Cubic-designed TAP system in June, which will ensure that customers pay with their TAP cards. In addition to fare accountability, Metro is looking forward to improved ridership data and efficiency that will help the agency tailor services and transit demand.
Today, in addition to Metro, the regional partners integrated into the TAP system include the Los Angeles Department of Transportation and the municipal bus operators of Culver City, Foothill, Santa Clarita, Montebello, Gardena, Norwalk, Torrance and Antelope Valley.
The newest operator to join TAP is Metrolink, the commuter rail system serving the counties of Los Angeles, Orange, Ventura, Riverside and San Bernardino. In addition, Access Services, the paratransit operator in the region, provides a TAP/VISA card to enable TAP usage on fixed route service.
In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.
John Hatman, COO of Master’s Transportation, breaks down the priorities, warning signs and common mistakes fleet managers should address now to stay ahead of summer demand.
The beginning of the final BRT segment advances construction across all five segments, reflecting steady progress toward shorter travel times, improved accessibility, and a more dependable connection to jobs, businesses, and community destinations.
The visit is part of the SF Fed's ongoing engagement with major employers and industries across Southern California and, more broadly, the western U.S. to better understand regional economic conditions and business outlooks.
Advances in data and analytics are giving transit agencies new opportunities to refine maintenance practices, improve efficiency and make more informed decisions about asset performance.
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.
In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.
