METRO Magazine Logo
MenuMENU
SearchSEARCH

Metra expands online ticket payment options

Customers who purchase tickets for the Northeast Illinois commuter rail system through the agency’s website now have the ability to split their payments among credit and debit cards, including pre-tax transit benefit debit cards.

September 30, 2015
Metra expands online ticket payment options

Wikimedia Commons

2 min to read


Wikimedia Commons

Customers who purchase tickets for Metra, the Northeast Illinois commuter rail system, through the agency’s website now have the ability to split their payments among credit and debit cards, including pre-tax transit benefit debit cards, Metra announced today.

“This new feature removes a huge barrier for more than half of our customers who take advantage of transit benefit programs and want the convenience of purchasing their tickets online,” said Metra Executive Director/CEO Don Orseno. “We’ve heard from our customers that this has been a challenge and we are extremely pleased to be able to offer this solution.”

Ad Loading...

A recent survey indicates that 52% of Metra customers purchase their tickets through a pre-tax or employer-paid transit benefit program. These programs allow users to set aside pre-tax earnings via payroll deduction and use the funds to purchase transit tickets. Using pre-tax dollars can help transit users reduce commuting costs by up to 40%.

Most transit benefit programs use a debit card system, where value is added monthly and the cards can only be used for ticket purchases. However, the IRS limits payroll deductions for transit to $130 per month, and in some cases this amount is not sufficient to cover the entire cost of a monthly ticket, requiring the use of a supplemental form of payment.

The ability to split payments while purchasing tickets through the agency’s website resolves this issue for Metra customers, who can now use up to two credit or debit cards on a single purchase. Previously, the ability to split payments between more than one credit or debit card was limited to Metra ticket agent locations. The upcoming Ventra App will also allow customers to split payments between two options when purchasing Metra mobile tickets.

Customers who wish to purchase their tickets online and use the split payment feature can visit www.metrarail.com and purchase 10-ride or monthly tickets through the “Tickets” section of the site. Customers can also create a “My Metra” account and schedule regular monthly purchases. Current “My Metra” account holders can also modify their accounts to take advantage of the new split payment feature.


More Rail

A user demonstrating Metrolink's contactless fare payment pilot.
Technologyby StaffJune 12, 2026

Southern California's Metrolink Debuts Contactless Fare Payment Pilot

Customers traveling between Redlands and Los Angeles can now tap their preferred payment method, including a credit or debit card, mobile wallet, or wearable device, at station validators before boarding and again while exiting.

Read More →
A BART train on the tracks.
Managementby StaffJune 12, 2026

California's BART Approves FY27 Budget While Maintaining Service Levels

The budget covers July 1, 2026, through June 30, 2027, a period when pandemic emergency funds run out, the District faces a structural deficit of $375 million, and a regional transit funding measure may appear on the November ballot.

Read More →
A rendering of the Amtrak New York Penn Station renovation
Railby StaffJune 9, 2026

Penn Station Transformation Advances with Design Unveiling

The historic redesign will transform the busiest transit hub in the Western Hemisphere from the tracks to the street level, creating a more efficient, cleaner, and functional experience for more than 600,000 daily commuters and millions of visitors.

Read More →
Ad Loading...
Groundbreaking event for Second Avenue Subway Phase 2 TBM construction.
Railby StaffJune 9, 2026

Second Avenue Subway Phase 2 Advances into Major Construction Stage

New York Governor Kathy Hochul joined leadership from the MTA, elected officials, and Harlem community leaders to break ground on the major construction stage of the transformative Second Avenue Subway Phase 2 project.

Read More →
A man sits in a passenger rail seat and looks at his phone.
Railby Elora HaynesJune 8, 2026

The Invisible Infrastructure of Passenger Flow

What a seat reservation system on Austria’s Railjet trains reveals about the future of rider experience, and why U.S. agencies should pay attention.

Read More →
Aerial view of Caltrain's electric service.
Railby StaffJune 5, 2026

Caltrain Board Approves FY27 Budget, Endorses Efficiency Measures

The move ensures Caltrain service will continue operating as usual in the near term, but long-term financial challenges remain for the rail agency absent a new revenue source.

Read More →
Ad Loading...
Alstom purchasing site for Acela network manufacturing
Railby StaffJune 4, 2026

Alstom Acquires Delaware Site to Support Amtrak NextGen Acela Fleet

The company is investing more than $55 million to acquire and improve the property and will employ approximately 100 people at this site once it is operational.

Read More →
World Cup Crowds Will Test Transit Systems
ManagementJune 3, 2026

When Routine Fails: How Public Transit Must Adapt for the World Cup

The 2026 FIFA World Cup will test transit agencies’ ability to manage unpredictable travel patterns, making real-time data and operational flexibility critical to moving millions of visitors efficiently.

Read More →
A rendering of a California High-Speed Rail vehicle
Railby StaffJune 2, 2026

California Selects Team for Nation’s First True High-Speed Rail Track and Systems Contract

The board action follows completion of track installation at the 150-acre southern railhead in Kern County, which will serve as the staging and distribution hub for high-speed track and systems installation.

Read More →
Ad Loading...
Sound Transit Sounder train
Railby StaffJune 2, 2026

Seattle's Sound Transit Launches New Sounder Railcars into Service

Alstom manufactured all the cars under a $46.5 million contract and came into service in anticipation of summer crowds for soccer and baseball.

Read More →