NTSB releases Metro-North special investigation report
The report examines several common safety management problems present in all the accidents. Last month the NTSB released accident briefs identifying the probable causes of these accidents.
The report examines several common safety management problems present in all the accidents. Last month the NTSB released accident briefs identifying the probable causes of these accidents.
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"Metro-North and the Metropolitan Transportation Authority have much work yet to do," said NTSB Acting Chairman Christopher A. Hart. "The FRA has much work to do as well. Railroad safety across the country depends on the FRA turning decisively to the task."
NTSB investigations revealed Metro-North safety programs that were in place were not effectively used to manage the safety of its operations and employees. Furthermore, Metro-North did not effectively investigate accidents and incidents to identify and fix safety deficiencies. In addition, known deficiencies were not corrected.
The report examined not only the safety gaps at Metro-North and MTA, but also problems with Federal Railroad Administration (FRA) regulations, inspection and oversight that allowed the safety gaps to exist. Had previous NTSB recommendations been implemented by the FRA, many of the safety issues encountered in these accidents could have been prevented, the report noted.
Examination of the FRA's national inspection program revealed that its system for prioritizing enforcement efforts was ineffective and that current methodology may not be effective in identifying systemic safety issues. This resulted in a lower FRA presence at Metro-North while track conditions were deteriorating, which increased the risk of a catastrophic accident.
The NTSB issued recommendations to the FRA, Metro-North and the MTA, as well as several other entities. The recommendations address Metro-North safety policy and safety programs, safety protocols, rules on screening for obstructive sleep apnea and other sleep disorders, and track inspection plans.
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To view an abstract of the special report, click here.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.