METRO Magazine Logo
MenuMENU
SearchSEARCH

Outreach teams to offer services to homeless throughout L.A. Metro

Members of the teams included nurses, mental health clinicians, substance abuse counselors, and former homeless individuals, among others, who sought to help the homeless population in Los Angeles.

June 2, 2017
Outreach teams to offer services to homeless throughout L.A. Metro

JulieandSteve

2 min to read


JulieandSteve

Outreach teams offered services and housing information to Los Angeles County's homeless population throughout the Metro system this week.

The effort is a part of the Metro Homeless Action Plan created by the Los Angeles County Transportation Authority (Metro). Two "County-City-Community" (C3) teams were deployed to reach out to homeless individuals in Metro stations, buses, and trains and direct them to homeless services. Members of the C3 teams included nurses, mental health clinicians, substance abuse counselors, and former homeless individuals, among others who sought to help the homeless population in Los Angeles.

The 12-month deployment period is also part of a case study to evaluate the needs of homeless outreach through the Metro system. Metro plans to share the study's findings with other cities and county agencies addressing homelessness issues.

“Metro’s action plan provides the blueprint for our agency to align our efforts with the city and county of Los Angeles homeless plans and make certain that the homeless on the Metro system and properties receive the proper allocation of resources,” said Metro CEO Phillip A. Washington.

The C3 teams contacted 172 homeless individuals on the Metro Red Line this week, seven of whom went to local housing and six who were provided clothing vouchers. Four follow-up appointment tokens were given and five Coordinated Entry System applications to begin access to homeless services were completed.

C3 teams will continue to ride the Red, Gold, and Green lines five days per week between 7 a.m. and 4 p.m. Metro transit security guards will work graveyard shifts to guide team deployments daily. The next team to ride the lines is scheduled on Monday, June 5.

More Management

AAAHI receiving METRO's Innovative Operator of the Year Award
Motorcoachby Alex RomanSeptember 16, 2026

METRO Opens Submissions for 2026 Motorcoach Awards

Nominations are now being accepted for METRO Magazine’s Operator of the Year and Innovative Operator of the Year awards.

Read More →
A New York MTA subway car with an open gangway
Railby Staff and News ReportsSeptember 16, 2026

New York MTA Advances Final Contract for Second Avenue Subway Expansion

Contract Four is the largest in the Second Avenue Subway Phase 2 project and includes construction of station infrastructure, tracks, and signals for the subway expansion, MTA officials said. Work on Contract Four will begin in 2027.

Read More →
Transit Leaders Gather for National Safety Summit
Security and Safetyby Alex RomanSeptember 16, 2026

Transit Agencies Highlight Safety Gains at National Summit

Leaders from 15 major transit systems shared crime-reduction results and safety initiatives while discussing the role of continued federal support.

Read More →
Ad Loading...
A blue and white graphic with text reading "NITA Names New Leadership, Expands Reduced-Fare Program."
Managementby Staff and News ReportsSeptember 14, 2026

NITA Names New Leadership, Expands Reduced-Fare Program at First Board Meeting

The new regional transit authority appointed its first board chair and interim executive director while extending reduced fares across CTA, Metra, and Pace for eligible riders.

Read More →
From Checklists to Better Outcomes
TechnologySeptember 11, 2026

Beyond the Checklist: A Structured Approach to Transit Maintenance

Reliability-Centered Maintenance helps transit agencies move beyond routine checklists to focus limited resources on the assets and failures that have the greatest impact on safety, reliability, and service.

Read More →
A red, white, and blue graphic with the APTA logo and text reading "APTA Nominates 2026-2027 Chair & Vice Chair."
Managementby Staff and News ReportsSeptember 10, 2026

APTA 2026 Nominating Committee Selects Leadership Slate, Names Chair and Vice Chair Nominees

Leadership changes will help shape the association’s priorities and its representation of the transportation industry during the 2026–2027 term.

Read More →
Ad Loading...
DART's light rail station at 8th and Corinth
Security and Safetyby Alex RomanSeptember 10, 2026

DART Launches Major Security, Fare Enforcement Initiative

The 90-day demonstration will deploy coordinated security teams at five light rail stations while testing controlled access and gathering data to guide future investments.

Read More →
STraffic White Paper Cover Learn about delivering 1300 gates at 91 stations while managing fare evasion. Explore the large scale deployment, solution customization and real-world results that affect the region. Prepare for deployment in your region now.
SponsoredSeptember 9, 2026

Advancing Fare Collection Through Technology and Innovation

Learn about delivering 1300 gates at 91 stations while managing fare evasion. Explore the large scale deployment, solution customization and real-world results that affect the region. Prepare for deployment in your region now.

Read More →
A TransLink train goes by a large FIFA World Cup soccer ball structure.
Managementby Elora HaynesSeptember 8, 2026

Game Day in Motion: Moving Millions During the 2026 World Cup

Between packed transit stations and team motorcoaches, see how agencies and operators across North America tackled the transportation demands of the 2026 FIFA World Cup.

Read More →
Ad Loading...
A blue and white graphic with text reading "Surface Transportation Averts Shutdown, Leaves Transit Funding Gap."
Managementby Elora HaynesSeptember 4, 2026

Surface Transportation Extension Averts Shutdown, Leaves Transit Funding Gap

The stopgap keeps federal transportation programs moving, but missing advance funding could complicate the transit and rail projects agencies are planning next.

Read More →