METRO Magazine Logo
MenuMENU
SearchSEARCH

Poll: 3 of 4 Americans Want More Public Transit Options

Two out of three support government investment to expand and improve public transportation and twice as many people favor new transit — buses, trains, and light rail — rather than new highways as the best way to solve America’s traffic woes.

September 13, 2012
Poll: 3 of 4 Americans Want More Public Transit Options

Americans understand that an improved transportation system will cost money — and are willing to pay for it.

Photo: ILMRT via Wikimedia Commons

3 min to read


Three out of four Americans are frustrated with the lack of transportation options that forces them to drive more than they would prefer, according to a new survey released by the Natural Resources Defense Council (NRDC).

According to the nationwide public opinion poll results, two out of three support government investment to expand and improve public transportation and twice as many people favor new transit — buses, trains and light rail — rather than new highways as the best way to solve America’s traffic woes.

“Americans hate traffic and love transit,” said Peter Lehner, NRDC’s executive director. “Investing in public transportation eases congestion but for too long most federal funding has limited people’s choices, leaving them sitting in traffic.”

The survey of 800 Americans was conducted this summer by a bipartisan team — Public Opinion Strategies, which conducts polling for Republican candidates; and Fairbank, Maslin, Maullin, Metz & Associates, which specializes in polling for Democratic candidates. The nationwide telephone survey was preceded by focus groups in Charlotte and Raleigh, N.C., Philadelphia and Cleveland.

Americans broadly agree that the current transportation system is in need of major change:

Ad Loading...
  • 59% feel the transportation system is “outdated, unreliable and inefficient”

  • 55% prefer to drive less, but 74% say they have no choice

  • 58% would like to use public transportation more often, but it is not convenient or available from their home or work

Most Americans want more transportation options — and rank improved public transportation and better planning as some of the best ways to get them.

  • 59% would like more transportation options so they have the freedom to travel other than by driving

  • 63% (more than three in five Americans) would rather address traffic by improving public transportation (42%) or developing communities where people do not have to drive as much (21%) — as opposed to building new roads, an approach preferred by only one in five Americans (20%)

  • 64% say their community would benefit from an expanded and improved public transportation system, such as rail and buses

  • 67% favor setting new standards for local planning that guide new development into existing cities and or near public transportation

Americans understand that an improved transportation system will cost money — and are willing to pay for it.

  • Americans over-estimate what their state spends on public transportation, estimating that it is an average of 16% of their state’s transportation budget — and still they would like that amount nearly doubled, calling for their state to spend an average of 28% on public transportation (note: The average percentage of transportation money — state plus federal — spent on transit over the past three years was 6.55% per state)

  • 68% support more local investment in improvements to public transportation (including 63% of those who do not use transit), with 39% supporting it “strongly”

Ad Loading...

“Transit ridership in the U.S. is at an all-time high in decades and even more people would use it if they could. Many believe Americans are in love with their cars, but most are frustrated with the lack of options for adequate, reliable public transit service," said Larry Hanley, international president of the Amalgamated Transit Union, the largest labor organization representing transit workers in North America. "This poll clearly shows that taxpayers are willing to put their money where their mouth is — backing increased spending to make better public transportation a reality. Legislators should take note that public transit is not only a wise investment in our economy, but also a winning political position for people regardless of their party affiliation.”

More Paratransit

transit tracker connectpoint
Sponsoredby Alex RomanMay 1, 2026

Connectpoint Expands Digital Signage Strategy with LED Push

Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.

Read More →
frontrunner bus
SponsoredMay 1, 2026

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Read More →
AMF Bruns' new headquarters and parking lot.
Paratransitby StaffApril 28, 2026

Inside AMF Bruns of America’s New Ohio Production Hub [Photos]

Step inside AMF Bruns of America’s 41,000-square-foot facility in Stow, Ohio, where expanded manufacturing capacity, modernized operations, and a focus on next-generation mobility solutions are shaping the company’s growth in accessible transportation.

Read More →
Ad Loading...
Exterior image of AMF Bruns' new facility in Ohio.
Paratransitby StaffApril 22, 2026

AMF Bruns Opens New Ohio Headquarters, Expands U.S. Manufacturing Footprint

With expanded production space, local investment, and a growing workforce, AMF Bruns is scaling its U.S. presence. Here’s an exclusive look inside the new Stow, Ohio, HQ.

Read More →
Ribbon cutting photo celebrating SEPTA's new Ardmore Station
Managementby StaffApril 13, 2026

Philadelphia's SEPTA Celebrates New Ardmore Station

The station was rebuilt as part of SEPTA’s Station Accessibility Program, making it fully ADA accessible with new elevators, ramps, and high-level platforms.

Read More →
Nadine S. Lee
Managementby StaffMarch 26, 2026

DART's President/CEO Announces Departure from Agency

Nadine S. Lee, who has served as president/CEO since July 2021, said the decision comes after careful reflection on the agency’s progress and its path forward.

Read More →
Ad Loading...
paratransit bus
SponsoredMarch 16, 2026

Measuring the True Cost of Paratransit Fleets

What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.

Read More →
A next-generation HART paratransit SUV.
Paratransitby StaffMarch 3, 2026

Florida's HART Launch First Next-Generation Paratransit Vehicles into Service

The new HARTPlus SUVs — 2025 Ford Interceptor Utility models — represent a significant step toward modernizing mobility and enhancing service for paratransit riders throughout Hillsborough County.

Read More →
Webinar title over image of a transit van driving down the road
SponsoredFebruary 25, 2026

The Future of Paratransit: How to Thrive in an Uncertain Era

See how leading agencies integrate eligibility, operations, staffing, and rider access to protect service and public dollars.

Read More →
Ad Loading...
Technologyby StaffJanuary 22, 2026

Biz Briefs: BART, Uber Launch Partnership and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →