Noonlight dispatchers provide assistance from the moment an alert is triggered until police officers arrive.
DPP_0020
2 min to read
Noonlight dispatchers provide assistance from the moment an alert is triggered until police officers arrive.
DPP_0020
St. Louis’ Metro Transit extended its partnership with Noonlight, and current users can continue to use the safety app for free, while new users are able to sign up for a free version.
Noonlight is a connected safety platform and mobile app for iOS and Android devices designed to help transit riders feel more comfortable when they are on Metro Transit or anywhere else in the St. Louis region by allowing them to get help with just a touch of a button. The app works anywhere in the bi-state region as well as throughout the U.S.
Ad Loading...
With Noonlight, any Metro passenger who feels uncomfortable or at risk can open the Noonlight app on their mobile device and hold their thumb on the safe button. Once any danger passes, they can release the button and enter their personal four-digit pin number. If help is needed, they can release the button without entering the pin, and Noonlight gives local police the user’s name, emergency information, and current location. Noonlight dispatchers provide assistance from the moment an alert is triggered until police officers arrive. If users cannot or do not want to talk to the dispatchers, they can text or remain silent, and emergency help will be dispatched.
The latest version of Noonlight includes an automatic crash detection and response program. The app is now able to detect changes in the user’s location, motion, and force, and if the app detects a sudden change, it will alert 911. The app has the capability to detect crashes on a bus or train, car, or other vehicle; on a bicycle; or even on an electric scooter. The app also can connect to Google Home, Alexa, Nest, and various other smart devices, which upon sensing danger, will trigger Noonlight to call for help on a person’s behalf. As an example, Noonlight can notify authorities if there is heavy smoke or carbon monoxide present when connected with Nest. The app can also connect with Facebook, Wyze Cam, and other programs with If This, Then That — also known as IFTTT.
“Over the last year, we have had more than 8,400 transit riders take advantage of this valuable safety tool, and we are excited to continue to offer it at no charge for all of our riders,” said Taulby Roach, president/CEO of Bi-State Development.
While their comprehensive analysis of bus stops focused on Massachusetts, the researchers are excited about the generalizability of the findings and application to other locations.
Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.
The new filters include substantially more activated carbon than traditional HVAC filters, which is especially helpful in providing a better transit riding experience for vulnerable populations, particularly children, seniors, and people with chronic illnesses, according to the CTA.
MCTS officials said the new pilots are part of a broader commitment to improving the rider experience through proactive, visible safety strategies that balance enforcement with customer support.
In a recent episode of METROspectives, LYT CEO Timothy Menard discusses how artificial intelligence, cloud connectivity, and real-time data are transforming traffic management, boosting bus reliability, and enabling system-wide transit optimization across cities.
METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.
In this latest episode of METROspectives, we explore the evolving role of transit standards, including how they're responding to emerging technologies, climate change, and the growing need for equity and sustainability.
USDOT found the Chicago Transit Authority’s safety plan insufficient to safeguard commuters on buses and rail, as crime on Chicago transit approaches a decade-high.
