Strong local leadership key to successful transportation systems
A new handbook draws on examples from over thirty cities and outlines nearly two dozen policies and strategies that mayors and transportation agency leaders can use to improve urban transportation.

WMATA bus. Photo: JS/METRO Magazine

Despite an onslaught of stories about pending technological revolution and trillion-dollar infrastructure policies, American cities whose transportation systems are performing well are doing so thanks to strong local leadership. On the other hand, a leadership vacuum or institutional disarray frequently mark transportation systems that struggle.
“Mayors whose cities are meeting transportation challenges are putting themselves in the driver’s seat, whether or not they control every facet of transportation" said Steven Higashide, senior program analyst for TransitCenter. "Cities already have a huge array of unheralded tools to shape transportation choices: more and more cities are allocating road space for buses and plazas, rethinking development standards to create more walkable places, and slicing red tape to get projects done fast.”
TransitCenter’s new handbook, “All Transportation is Local” draws on examples from over thirty cities and outlines nearly two dozen policies and strategies that mayors and transportation agency leaders can use to improve urban transportation.
Mayors should:
● Rewrite regulations that force buildings to overcater to the automobile. Many cities have kept obsolete requirements on the books that require that developers overbuild parking and attempt to maintain free-flowing traffic. Dozens of places are doing away with such requirements, making it easier to build walkable, attractive neighborhoods. For example, in 2010 Nashville eliminated rigid standards forcing developers to build parking in downtown, allowing for more pedestrian-friendly construction.
● Get more out of their street infrastructure. As cities grow, they can move many more people by redesigning streets to prioritize transit, walking, and cycling; incentivizing transportation options, and managing curb space to make loading and parking easier. The City of Everett, Mass. recently made national news with a pilot
project that transformed underutilized parking into a bus-only lane, using nothing more than traffic cones and signage. The project was such a hit with both drivers and bus riders that it has been made permanent.
● Hire transportation leaders who are action-oriented and strategic communicators. The most effective city transportation leaders win support for change by connecting transportation to critical city goals like safety, access to opportunity, and economic productivity. They move quickly by embracing new project delivery methods, adopting an experimental mindset, and holding their department accountable to one-year and two-year benchmarks. Seattle has set a goal of having over 70% of city residents within walking distance of frequent transit — and is making it happen by adding signal priority, bus lanes, and other improvements on key routes.
● Form alliances with civic leaders, transit agencies, and employers so that transit improvements happen in tandem with street improvements and that policy changes happen with community backing. Business groups and transportation advocates in Denver were instrumental in supporting a regional transit vision in the early 2000s, and remain highly engaged as the city writes its own transit plan.
“I worked for two strong mayors that wanted innovation at almost all cost. The most important thing they did was to have my back,” said Gabe Klein, the former transportation commissioner of Chicago and Washington, D.C. “That enabled lots of controlled experimentation, where we set the expectation with the public that we were going to try new things and move quickly."
“Cities like Memphis and Boston are currently using quick-build techniques to reconfigure dangerous intersections. Richmond, Seattle and Everett, Mass. are successfully working to get more out of their bus system. These sorts of quick wins establish public confidence and encourage constituents to see urban space as something subject to change."
More Management

Turn Transit Data Into Action
Discover how leading agencies are using connected technology to gain real-time visibility across operations, improve service reliability, and reduce disruptions.
Read More →
What Transit-Oriented Development Means for the Future of Public Transportation
Once viewed primarily as transit operators, agencies are now leveraging land, partnerships, and long-term planning to boost ridership, expand housing, and strengthen communities.
Read More →
USDOT Announces $22 Million for Transit Innovation, Updates High-Speed Rail Rules
New federal transit funding will support safety, accessibility, and technology projects as updated rail regulations establish new noise standards for high-speed trains.
Read More →
Transportation Construction Coalition Unveils Infrastructure Case Studies Ahead of Federal Funding Deadline
The coalition noted the next surface transportation bill should provide sustained investment in highways and public transit to strengthen freight movement, improve safety, and support economic growth.
Read More →
People Movement: American Bus Association Extends Ferguson and More
METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
MBTA Rolls Out Pilot Programs to Cut Costs, Simplify Travel
Three new fare pilots — including unlimited two-hour transfers, reduced express bus fares, and free transit for eligible seniors — will launch this fall as Massachusetts extends popular commuter rail discounts through November.
Read More →
FTA Opens $610 Million Funding Opportunity for Bus Infrastructure Projects
The latest Notice of Funding Opportunity provides transit agencies with funding for bus facilities, fleet modernization, and low- and no-emission vehicles, with applications due September 21.
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Massachusetts Approves $530M to Strengthen MBTA Operations, Infrastructure
The funding package targets operating stability, capital improvements, and fare affordability, offering a model for agencies navigating long-term funding challenges.
Read More →