METRO Magazine Logo
MenuMENU
SearchSEARCH

Survey: Holiday travelers likely to lose mobile devices

According to the survey, "Lost in Transit," 35% of laptops and 38% of mobile phones are lost or stolen while in transit and that, alarmingly, 82% of lost or stolen devices are never recovered.

December 13, 2011
2 min to read


The holidays are a time for tropical getaways, traveling to Grandma's house to see family and friends and, according to a new survey from AVG Technologies, one of the likeliest times a person will lose their mobile device.

According to the survey, "Lost in Transit," 35% of laptops and 38% of mobile phones are lost or stolen while in transit and that, alarmingly, 82% of lost or stolen devices are never recovered.

Lost in Transit polled 5,620 users around the world to determine which devices were most often lost or stolen over the past year. Based on the results, AVG advised consumers to take extra precautions to protect their gadgets this month.

"The holidays are a joyous time of year and the last thing anyone wants to deal with is a missing smart phone or tablet — especially since those devices hold a wealth of valuable finance, travel and other sensitive personal information," said JR Smith, CEO of AVG.

Based on more facts from the survey, AVG created the following list of tips to help keep mobile devices safe during the holiday season and beyond.

1. Carry your device in a place you can easily check — and where you would notice immediately if it were to disappear. Whether lost or stolen, the key to keeping track of mobile devices is awareness. An overwhelming 78% of survey participants said they were either in a rush or distracted when their device went missing. What to do? Designate a specific place (such as an inside jacket pocket) where you always keep it. Secure the device in that spot upon leaving the house or office every time so that it becomes routine and the device can be easily located. More importantly, consumers should stay alert and be aware of surroundings when travelling, whether it's the daily commute or the airport security line.

2. Use a password! According to the survey, 61% of lost smartphones are not password protected, giving thieves easy access to all of a consumer's personal information. Without exception, passwords should be mandatory operating procedure for smartphones, laptops, tablets and any other mobile device with valuable data.

3. Spring for insurance. Consumers can further safeguard their lives by properly insuring their beloved gadgets. Most manufacturers and service providers offer easy methods to replace stolen devices and, for a nominal fee, offer exceptional peace of mind.

The company also encourages consumers to consider downloading software specifically designed for the security risks associated with mobile device usage.

More Bus

Frontrunner's new facility in Billerica, Massachusetts.
Busby StaffJune 8, 2026

Frontrunner Bus Group Expands with New Massachusetts Headquarters

The significantly larger facility will provide the infrastructure needed to support the company’s growing workforce, advanced technologies, and expanding product line.

Read More →
New MobilityJune 5, 2026

Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility

In this edition of METROspectives, Joshua Schank discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.

Read More →
A maintenance person with a tablet.
ManagementJune 5, 2026

Reinventing Fleet Maintenance with Real-time Visibility and AI

Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.

Read More →
Ad Loading...
SamTrans planning for ballot measure
Managementby StaffJune 4, 2026

SamTrans Sets Priorities for Potential Connect Bay Area Revenue

The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.

Read More →
World Cup Crowds Will Test Transit Systems
ManagementJune 3, 2026

When Routine Fails: How Public Transit Must Adapt for the World Cup

The 2026 FIFA World Cup will test transit agencies’ ability to manage unpredictable travel patterns, making real-time data and operational flexibility critical to moving millions of visitors efficiently.

Read More →
Bus Roadeo at APTA Mobility 2026
Busby Staff and News ReportsJune 1, 2026

Photo Highlights from APTA's 2026 Mobility Conference

The photo gallery captures scenes from the conference, including the International Bus Roadeo, exhibit hall activities, the Bus Showcase, and much more.

Read More →
Ad Loading...
Managementby StaffJune 1, 2026

Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin

Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.

Read More →
A SEPTA bus going down the road
Managementby StaffJune 1, 2026

Philadelphia's SEPTA Approves Annual Transit Service Plan

Between 2021 and 2024, SEPTA held more than 200 public meetings — including 144 in-person sessions — throughout the SEPTA service region.

Read More →
frontrunner bus image
SponsoredJune 1, 2026

A True Low-Floor Minibus Design Delivers Better Accessibility and Efficiency for Everyone

As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.

Read More →
Ad Loading...
A New Flyer 60-foot articulated bus
Busby StaffMay 29, 2026

WMATA Debuts 'Fares Pay for Service' Awareness Campaign

The campaign was highlighted during a media event at the Paul S. Sarbanes Transit Center in Silver Spring, where WMATA’s GM/CEO Randy Clarke joined Metro Transit Police officers, WMATA management team, board members, and staff to expand fare enforcement and customer education efforts on Metro Bus routes throughout the region.

Read More →