MENU
SEARCHTransdev is now overseeing COTA’s Mainstream Paratransit and Mainstream On-Demand services
Transdev is a private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services.
Photo: Transdev
Transdev announced it is launching a new partnership with the Central Ohio Transit Authority (COTA).
Transdev is now overseeing COTA’s Mainstream Paratransit and Mainstream On-Demand services, which includes all aspects of service operation (scheduling and dispatching), the reservation services, the operation, and maintenance of their 73 vehicles and the hiring and training of the corresponding personnel.
“We’re proud to add this contract to our portfolio,” said Bill Spraul, Transdev’s regional vice president for its south-central region. “COTA is well known, both in the Midwest and nationally, for being a very innovative and forward-thinking system — just one more reason why this partnership is such a great fit.”
COTA Mainstream offers origin-to-destination rides for people whose functional limitations prevent them from riding COTA’s fixed route buses.
Eligible riders can choose from two Mainstream options:
Mainstream service where passengers can reserve their shared-ride trip through the COTA reservations department phone line, email or fax line.
Mainstream on-demand service where passengers contact the call center to reserve private, accessible, same-day, non-stop, door-to-door service.
“We look forward to sharing our best practices, evaluating new technology options and leveraging our safety expertise to ensure our new passengers enjoy a positive customer experience every time they use our service,” continued Spraul. “For us, it’s always about providing safe, consistent and reliable service to our passengers.”
METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.
Read More →
BART began offering select parking lots to non-BART riders to generate new revenue to help address its FY27 $376M operating budget deficit brought on by remote work.
Read More →
Agencies across the U.S. honored transit workers on March 18, recognizing the essential roles they play in keeping communities moving daily.
Read More →
Drawing on decades of industry experience, Evans-Benson offered insights into the differences between the two, along with tips for better customer engagement and more.
Read More →
The renewals include continued operations at Fort Lauderdale-Hollywood International Airport in Florida; the PRTC in Virginia; and RTC Washoe in Nevada.
Read More →
The new system introduces tap-to-pay, touchscreen kiosks, and updated Breeze cards, with both old and new systems running through May.
Read More →
The governor’s proposed auto insurance reforms could save the agency $48 million annually by limiting payouts in crashes where buses are not primarily at fault.
Read More →
What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.
Read More →
In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.
Read More →
Amanda Wanke, who has worked at DART for 10 years, including the past 2½ years as CEO, will join Metro Transit as deputy chief operating officer, operations administration.
Read More →
