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Transport for London will not ditch Twitter

The agency backed away from its decision because it gave the perception that it was "stepping back from providing the full-range of information" it currently provides to customers, which was not the intention.

February 17, 2016
Transport for London will not ditch Twitter

TfL

1 min to read


TfL

LONDON — After re-evaluating its usage, Transport for London (TfL) has ditched its plan to stop using Twitter to provide passengers with real-time updates, Business Insider reports.

For the last few years, TfL has operated a series of Twitter accounts for different London Underground lines and other transport services to keep riders posted on line closures, delays and other potential issues with London's transport infrastructure. However, a change in Twitter algorithm that prioritizes tweets by popularity rather than in chronological order forced the agency to explore suspending using the social media site.

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The agency backed away from its decision because it gave the perception that it was "stepping back from providing the full-range of information" it currently provides to customers, which was not the intention, according to the report. For the full story, click here.

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