Paul J Ballard, president/CEO of Fort Worth’s Trinity Metro, will retire in April 2019, with completion of his five-year contract. Photo: Trinity Metro
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Paul J Ballard, president/CEO of Fort Worth’s Trinity Metro, will retire in April 2019, with completion of his five-year contract. Photo: Trinity Metro
“Without Paul, the staff he assembled, and our dedicated Board members, there would be no TEXRail,” Mahaffey said, referring to the 27-mile commuter rail line between downtown Fort Worth and DFW Airport, which is set to begin passenger service on Jan. 5, 2019.
“I want to be known for implementing public transit from the rider’s perspective.”
Ballard previously led the successful startup of the Music City Star commuter train in Middle Tennessee. He has served 46 continuous years as a GM, CEO, or president of transit systems in both public and private sectors. He began his career as a brakeman and trainman on the Boston and Maine Railroad, and he was a bus operator and supervisor of public transit before becoming one of the youngest transit systems general managers in the country.
During his years in the private contract management industry, he oversaw management of public systems in 47 U.S. cities and 17 states. He has provided management and consulting services internationally. Ballard has held numerous leadership positions in the American Public Transportation Association, and he has participated in activities of the National Transportation Research Board, most recently evaluating new transportation research projects seeking federal funding.
“TEXRail has undoubtedly been the biggest challenge of my career,” said Ballard. “It’s been five years of one really tough issue after another, several of them cliffhangers.”
Among the most daunting tasks of “working on the railroad” were funding issues, negotiating agreements among several railroads, concerns from local governments, construction delays, plans for Positive Train Control, compliance with the Federal Railroad Administration and the Federal Transit Administration, and procurement of equipment and property.
As TEXRail gears up for its New Year’s Eve celebratory event, Ballard said, “This is the perfect time for me to step back and look toward doing a little consulting and traveling the rails around the world.”
Ballard personally rides buses and trains whenever possible, and he loves to share the experience with visitors from out of town. “Most of all,” he said, “I want to be known for implementing public transit from the rider’s perspective.”
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.