Wis. university partners with ETA, REI for intelligent transit system
Overall rider satisfaction has increased due to the availability of real-time arrival predictions via public and mobile websites, as well as the newly-launched SPOT mobile app.
Officials for the University of Wisconsin–Platteville weren’t sure they were a large enough university to implement an intelligent transit system (ITS) for their students. They needed real-time arrival predictions that would benefit the entire university, financially and efficiently. UW-Platteville found their solution in the partnership of ETA Transit Systems Inc. and Radio Engineering Industries Inc. (REI).
“ETA and REI came in with a willingness to listen to our needs and a flexibility to work with each other to identify the best possible solution,” said Amy Seebooth, of UW-Plattesville. “Perhaps more impressively was our aftermarket care. We still chat monthly about our changing situation and they make sure our capabilities meet the changing demands of our riders.”
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Overall rider satisfaction has increased due to the availability of real-time arrival predictions via public and mobile websites, as well as the newly-launched SPOT mobile app. The system integrated with the existing student ID magnetic-stripe cards provides a critical tracking and reporting feature that improves overall efficiency. The overwhelming response has allowed UW-Platteville to expand its offerings by adding a third vehicle to its fleet.
“For us, it was a perfect opportunity to show just how effective and affordable SPOT® technology is for small- to mid-sized transit agencies. With UW-Platteville, we were able to implement a custom solution at a price point that made sense for their situation,” Nicole Castonguay, CEO at ETA Transit, said.
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