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ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust

ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust

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October 30, 2026

In this edition of METROspectives, METRO Magazine's Executive Editor Alex Roman sits down with John Maglio, founder and CEO of ETA, a provider of transit technology solutions, to explore the evolution of the industry and the challenges agencies face when adopting and managing new systems.

Maglio brings experience in developing transit technology, including computer-aided dispatch and automatic vehicle location (CAD/AVL) systems. His perspective emphasizes reliable technology, understanding agency needs, and building long-term relationships rather than focusing solely on individual software features.

As agencies navigate changing passenger expectations, growing operational data, and new opportunities in artificial intelligence, the discussion explores how technology providers can help transit organizations make more informed decisions and improve service delivery.

The conversation provides an opportunity to examine how transit agencies and technology providers can work together to develop practical solutions that support employees, improve operations, and deliver a better experience for riders.

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Driving Smarter Paratransit

September 18, 2026

John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.

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Cover for Part 2 with AC Transit's Cecil Blandon

Bus Tech Talk: Part 2 with AC Transit's Cecil Blandon

May 8, 2026

In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.

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Cover of METROspectives episode with The Bus Coalition

Inside The Bus Coalition’s Push for Stronger Federal Transit Investment

March 20, 2026

In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.